Group Billing / Event Coordinator

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Group Billing / Event Coordinator at the Hyatt Regency Denver at the Colorado Convention Center must be a highly motivated individual who is eager and ready to accept additional responsibilities when needed.

This position is responsible for providing administrative support to a team of Event Managers including coordinating onsite billing support in conjunction with our Billing Shared Services support.

The ideal candidate has a friendly demeanor, the ability to learn new computer programs, can multitask complete projects in a timely manner, detailed oriented, organized and diligent.  This person should demonstrate exceptional customer service and problem-solving skills and embodies the Hyatt Values.

This position provides an overview to all functions in the events department.  Previous experience in Opera, Colleague Advantage, Envision, EMS, EAS, Oracle, Micros and Sertifi is preferred. This position supports the smooth and efficient operations of Events, Event Services and Finance Functions.

Qualifications for this position :

• A true desire to satisfy the needs of others in a fast-paced environment
• Utilizing refined verbal and written communication skills with clients
• Assisting manager in establishing group payment setup, deposit and payment schedule, post event reconciliation / adjustments and tasks related to Hyatt Shared Services team by using established computer applications and systems to include but not limited to supplying supporting documents
• Collaborating with Hyatt Shared Services and Accounts Receivable team
• Coordinate and conduct group bill review with every in-house group
• Posting and reconciling auxiliary / cash sales revenue
• Establishing master account and collecting payment for short-term groups
• Assisting with event manager’s expense reports and providing supporting documents to finance
• Other administrative responsibility to support the events team

Our Values : Empathy / Wellbeing / Respect / Integrity / Experimentation / Inclusion

Hyatt Regency Denver is seeking colleagues with unmatched service.  We care for people so they can be their best.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards.  Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.