Reserve Engineer (On-site) - Memphis, Tennessee

Reserve Engineer

The Reserve Engineer is someone who is knowledgeable with computer hardware and provides our clients with top-notch customer service. The RE serves as Cobalt's "boots on the ground" and are part of our rapid-response field-operations team in the event a hardware-failure happens at a client site. Occasionally, REs assist with field projects and new robot deployments. The RE is an essential role-player in keeping our robots operating and our clients happy. Please note, this is not a remote position.

Learn our robot hardware inside and out to be comfortable servicing and maintaining our machine. (We'll provide the paid training)

Communicate with both technical and non-technical teammates with field repairs and projects.

Ensure hardware failures on our robots are addressed, and resolved within a safe and timely manner.

Occasionally assist with field operation projects and new robot deployments.

Be dispatched to client sites within your area to resolve hardware failures 1-3 times a month (potentially more)

Reports to a Regional Project Manager for tasking and delegation.

You're a Great Candidate If :

You're excited about robotics, artificial intelligence, and machine learning and willing to learn

You're familiar with hardware assembly and disassembly (tool kit with basic hand tools will be provided)

You're familiar with computer hardware and small electrical components (proprietary training will be provided)

You're an excellent communicator and comfortable collaborating and receiving instruction on platforms such as Slack, GoogleMeet / Hangout, etc.

You are available during days and times within Mon-Fri, 9a-5p. (Flex / Oncall schedule)

You're open to support jobs that may occur after hours (5pm-9am) and on weekends (Flex / Oncall schedule)

You're presentable and comfortable speaking to clients from Fortune 100 & 500 companies.

You love providing great customer service.

Bonus Skills :

Experience with robotics

Experience with computer hardware and electrical components

Experience working in a fast-paced startup environment.

Military / First Responder

Associate degree or higher

The Reserve Engineer is a 1099 contractor position at Cobalt AI and is NOT a remote position. Compensation range is between $20-$50 / USD hr DOE. Cobalt Robotics does NOT pay for relocation for this role.

Cobalt AI is an equal employment opportunity employer and values diversity. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.