Community Solutions Inbound Sales Representative

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $20 / hour

And

that’s

not all, enjoy free and discounted Spectrum services like

internet

, TV, and mobile while building a long and rewarding career.

Are you excited by the challenge of turning inquiries into loyal customers? As

an

Inbound Sales Representative

on our

Community Solutions

team

at Spectrum,

you'll

be the driving force in converting potential leads into satisfied customers. Your role in promoting and selling our comprehensive suite of products will directly contribute to

solutions

our growth and success. By providing exceptional service and

solutions

you'll

make a significant impact on customer satisfaction and our community outreach. Join us in shaping the future of connectivity and making a real difference in people's lives.

What Our Inbound Sales Representatives Enjoy Most About the Role

Enhancing the customer experience with professionalism and courtesy.

Selling Spectrum products and services, meeting or exceeding sales goals.

Developing customer-centric solutions by assessing needs and highlighting product benefits.

Acting as a product consultant and retaining customers by taking retention calls.

Handling billing inquiries, resolving concerns and maintaining knowledge of campaigns and pricing.

Working Conditions

Normal office environment.

Required Qualifications

Education

High school diploma or equivalent.

Experience

1 year of sales experience, preferably selling Voice, Data, and Video solutions, or 6 months as a Billing agent with proven sales success

1 year in customer service or call center experience

6 months of sales experience or

demonstrated

sales success in a Spectrum position

Technical Skills

Familiarity with billing systems

Working knowledge of cable communications products and services, including video (TV), data (internet), voice (telephone) and

mobile.

Skills & Abilities

Strong verbal and written communication skills in English

Ability to apply effective sales techniques and achieve sales goals

Capability to conduct needs analysis, overcome objections, develop a compelling sales

pitch

and close sales

Flexibility to work variable hours, including weekends,

holidays

and split days off

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CAM115

2025-63857

2025

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications is known by our Spectrum products and services, including : Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.