Customer Service - Utilities Account 100% Remote/Hybrid St. Louis, Missouri
RESPONSIBILITIES
- Actively listen to customers to understand their concerns, needs, and build a rapport that will make them feel heard and cared for
- Provide essential support in navigating the customer’s inquiries and explaining it in simple terms to the customer
- Discover solutions using tools and resources to help meet the customer's needs
- Empathize and resolve concerns to simplify the customer’s experience
- Navigate through multiple computer applications with speed & accuracy
HYBRID WORK AT HOME REQUIREMENTS
- High-Speed Internet With At Least 10 Mbps Download Speed & 5 Mbps Upload Speed (No Satellite, Wifi, or Cellular / Wireless Carrier Internet Services)
- Must have a hard-wired internet connection via ethernet cable to modem / router that you own / are responsible for. (Continuum will ship you company equipment to use)
- Dedicated, Quiet, & Secured Workspace with No Distractions
- A USB Wired Headset with Noise Canceling Microphone
ADDITIONAL REQUIREMENTS :
- 18+ Years & High School diploma or its equivalent
- Minimum of 1 year of customer service call center experience
- Self-driven and able to focus on the same task / objective for long periods of time
- Exceptional customer service, active listening, and verbal and written communication skills
- High computer proficiency & overall technical knowledge
- Open availability between 8 : 00am-5 : 00pm Monday through Friday Central standard time, Training hours may vary
- Professional positive attitude & courteous telephone etiquette
- Customer focused personality and the motivation to achieve goals
- Must pass background check including credit review and assessments in training
BENEFITS & PERKS :
- Hybrid Work Onsite 2350 Market St in St. Louis Missouri Pay is $16.50 per hour + performance-based incentives Work in office Monday, Tuesday, Thursday and remote from home Wednesday & Friday Free secure and gated parking
- Access up to 50% of your pay immediately after your shift
- Health Insurance (Medical, Dental, Vision) & Other Benefits
- Pet Insurance
- Paid, Training
- Hybrid Work Environment
- Opportunity for Professional Development
Customer Service Advisor - ST Louis, MO
Lube Technician, Express Lube Advisor, Automotive Service Writer, Tire and Service Consultant, Automotive Sales Consultant, Car Care Advisor, Vehicle Service Advisor, Customer Service Representative, Automotive Service Representative, Parts and Service Advisor. Its two Innovation Centres in Akron, O...
Customer Service Associate
Our Customer Service Associates learn all aspects of our business and culture and use that knowledge to provide our customers the best products and services to meet their individual financial needs. The role of a Customer Service Associate is the first point of contact for our customers. Louis, MO ...
Customer Service Representative-1st 6 months
Under the direction of the Supervisor-Customer Services, receives and processes requests for utility service and answers customers' inquiries for utility account information. Customer Service Representative-1st 6 months - ( 24000121 ). Receives and processes requests and answers questions concerning...
Customer Service Representative REMOTE JOB
Attracts potential customers by answering product and service questions and suggesting information about other products and services. Strong customer service and office administrative skills. Customer Service Representative that will be the liaison between our company and its current and potential c...
Field Service Engineer - St. Louis 1652
Our client has an opening for a Field Service Representative to provide on-site service including preventive maintenance, calibration, repair, and installation. Preventive maintenance, troubleshooting, repair, and calibration of instruments at customer sites within the assigned region. Managing inve...
Customer Service Rep(01537) 1271 Main St.
Providing customers a great customer service experience. Customer Service Representatives with Domino’s Pizza undertake a variety of duties. ...
Field Service Engineer - St. Louis 1652
Our client has an opening for a Field Service Representative to provide on-site service including preventive maintenance, calibration,. Preventive maintenance, troubleshooting, repair, and calibration of instruments at customer sites within the assigned region. Managing inventory, trip planning, and...
Customer Service Rep(01566) - 530 S Main St
Customer service representatives interact with customers throughout their shift therefore must know how to deal with various customer related issues. Applicants must be customer service oriented. They must also be well versed in product details, services, charges and other product and service relate...
Senior Account Executive - St Louis
Use business savvy and problem-solving skills to help customers understand opportunities to serve their own customers, save resources, secure information, and sustain systems . The Senior Account Executive will help in running customer solutions more efficiently and securely to achieve their domesti...
Room Service Delivery Attendant (On Call)
Sets up and serves order in guest room, according to guest preference and Loews Hotels Standards, in a polite professional manner. Completes DND/No Service, inventory and in-house guest list paperwork and reports. One plus years experience as Food Service /Room Service Attendant in quality food serv...