Logistics Coordinator
DP World in Fairburn, GA is looking for an organized, fast-thinking, and detail-driven Logistics Coordinator ready to take charge of the flow of goods and keep our operation running seamlessly.
In this role, you'll be the central link between warehouse operations, carriers, and customers scheduling shipments, tracking orders, resolving issues, and ensuring everything moves on time and with precision. Your coordination and communication will directly influence service levels and customer satisfaction.
If you thrive in fast-paced environments, are energized by problem-solving, and pride yourself on keeping things moving smoothly and efficiently, this is the role where you can shine and make an immediate impact.
Step into a position where every day brings challenge, responsibility, and the opportunity to help deliver excellence across the supply chain.
We're ready for your talent come help us keep the logistics engine running.
About the Role
How you will contribute :
- Handle customer queries, escalations & a large volume of day to day reports through the life cycle of customer orders.
- Build a close working relationship with the Key Account control tower staff staffing through understanding their day to day business requirements and servicing accordingly.
- Ensure a large number of customer & carrier performance reports are completed weekly / monthly and submitted on time and with accurate content.
- Apply scheduling, planning, and coordination activity to support product inbound and outbound operations.
- Ability to communicate both internally and externally with the customers and stakeholders.
- Process order set up via preferred internal system to include but not limited to EDI feeds or manual creation.
- Ensure orders are picked and processed timely to meet KPI requirements and help monitor and ensure proper inventory levels per customer expectations.
- Other duties as assigned.
Your Key Qualifications :
Customer service background in logistics or planning with ability to build a relationship with the customer and handle problem resolution in timely manner.Word, Excel, Outlook knowledge with strong emphasis on Excel (V Look Ups, Pivot Table is a plus) used for tracking and analysis.Ability to adapt and work in an ever changing, stress induced changing environment.Ability to multitask effectively.