Talent.com
Restaurant Manager

Restaurant Manager

Dunkin'North East, MD, US
30+ days ago
Job type
  • Full-time
Job description

Restaurant Manager

We are looking for a Restaurant Manager to help manage our Dunkin' Team!

A Restaurant Manager is responsible for providing strong, positive leadership to his / her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin' Donuts standards, franchisee standards and in compliance with all applicable laws.

Responsibilities : Team Environment :

  • Hire, train and develop their employees
  • Communicate job expectations to their employees
  • Plan, monitor, appraise and review their employees' job performance
  • Provide coaching and feedback; disciplines when appropriate

Operational Excellence :

  • Create and maintain a guest first culture in the restaurant
  • Ensure all shifts are appropriately staffed to achieve guest service goals
  • Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
  • Ensure Brand standards and systems are executed
  • Prepare and complete action plans; implement production, productivity, quality and guest service standards
  • Complete audits and implement plans to drive system improvements
  • Profitability :

  • Control costs to help maximize profitability
  • Execute all in-restaurant marketing promotions in a timely manner
  • Execute new product roll-outs including team training, marketing and sampling
  • Set sales goals and track results
  • Skills and Qualifications :

  • Fluent in English
  • Math and financial management
  • Restaurant, retail, or supervisory experience
  • At least 18 years of age (where applicable)
  • High School diploma, or equivalent
  • Competencies : Great Focus :

  • Understands and exceeds guest expectations, needs and requirements
  • Develops and maintains guest
  • Displays a sense of urgency with guests
  • Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
  • Resolves guest concerns by following Brand recommended guest recovery process
  • Passion for :

  • Sets and maintains high standards for self and others, acts as a role model
  • Consistently meets or exceeds goals
  • Contributes to the overall team performance; understands how his / her role relates to others
  • Sets, prioritizes and maintains focus on important goals
  • Reads and interprets reports to establish goals and deliver results
  • Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results
  • Problem Solving and Decision Making :

  • Identifies and resolves issues and problems
  • Uses information at hand to make decisions and solve problems; includes others when necessary
  • Identifies root cause of a problem and implements a solution to prevent from occurring
  • Empowers others to make decisions and resolve issues
  • Interpersonal Relationships & Influence :

  • Develops and maintains relationships with team
  • Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
  • Encourages collaboration
  • Leads others; negotiates and takes effective action
  • Building Effective Teams :

  • Identifies and communicates team goals
  • Monitors progress, measures results and holds others accountable
  • Creates strong morale and engagement within the team
  • Accepts responsibilities for personal and team commitments
  • Recognizes and rewards employee's strengths, accomplishments and development
  • Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources
  • Conflict Management :

  • Seeks to understand conflict through active listening
  • Recognizes conflicts as an opportunity to learn and improve
  • Resolves situations using facts involved, ensuring consistency with policies and procedures
  • Escalates issues as appropriate
  • Developing Direct Reports and Others :

  • Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills
  • Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
  • Provides challenging assignments for the purpose of developing others
  • Uses coaching and feedback opportunities to improve performance
  • Identifies training needs and supports resources for development opportunities
  • Business and Financial Acumen :

  • Understands guest and competition; translates and applies own expertise to address business opportunities
  • Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change
  • Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals
  • Understands, analyzes and communicates the key performance / profit levers and manages to these measures
  • Create a job alert for this search

    Restaurant Manager • North East, MD, US

    Related jobs
    • Promoted
    Restaurant Manager

    Restaurant Manager

    Compass GroupKennett Square, PA, US
    Full-time
    As the Restaurant Manager at 1906, a Fine Dining Restaurant at Longwood Gardens, you will lead the front-of-house team in delivering outstanding service in an upscale, garden-inspired setting.You'l...Show moreLast updated: 30+ days ago
    • Promoted
    Internal Restaurant General Manager

    Internal Restaurant General Manager

    Burger KingWest Chester, PA, US
    Full-time
    Internal Restaurant General Manager.The Restaurant General Manager (RGM) is responsible for overseeing all aspects of restaurant operations, including staff management, customer service, and financ...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant General Manager.

    Restaurant General Manager.

    Burger KingNewark, DE, US
    Full-time
    The Restaurant General Manager (RGM) is responsible for overseeing all aspects of restaurant operations, including staff management, customer service, and financial performance, ensuring the smooth...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Manager

    Restaurant Manager

    LongHorn SteakhouseBel Air, MD, US
    Full-time
    Legendary leadership certifies that our food, service, people and atmosphere are the best.Our Restaurant Managers lead and inspire the service and culinary teams to deliver the ultimate steakhouse ...Show moreLast updated: 21 days ago
    • Promoted
    Restaurant Manager

    Restaurant Manager

    Raising Cane'sBel Air, MD, US
    Full-time
    Initial hiring pay range (based on location, experience, etc.At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Kno...Show moreLast updated: 12 days ago
    • Promoted
    Restaurant Shift Manager

    Restaurant Shift Manager

    Noodles & CompanyBel Air, MD, US
    Full-time +1
    Be a Part of Something Uncommonly Good.We craft more than bowls of noodles – we create moments that bring people together. Whether it’s preparing a perfectly sautéed dish, contrib...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Restaurant Manager

    Assistant Restaurant Manager

    Pizza HutLancaster, PA, US
    Full-time
    S CENTERVILLE RD, Lancaster, PA ID#ac335ccb-df30-495c-abf7-ab45015d4737.That's why people come to Pizza Hut.It's the calling of our Assistant General Managers to make them feel like family with smi...Show moreLast updated: 30+ days ago
    Restaurant Manager

    Restaurant Manager

    Olive GardenNottingham, MD, US
    Full-time
    Our Winning Family Starts With You!.Check out these great benefits : .Commitment to Quality of Life .Restaurant Managers regularly work no more than 50 hours per week with 2 days off.Consistently e...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Restaurant Manager

    Associate Restaurant Manager

    Taco BellAberdeen, MD, US
    Full-time
    Position Type : Associate Restaurant Manager.Basic Purpose and Objectives of the Position.The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provide...Show moreLast updated: 1 day ago
    • Promoted
    Restaurant Manager

    Restaurant Manager

    Arby'sKennett Square, PA, US
    Full-time
    Arby's Restaurant Manager Opportunity.Arby's believes in the importance of flexibility for employers and employees alike, and we believe that our employees are our greatest asset.We treat our peopl...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant General Manager

    Restaurant General Manager

    Burger KingWilmington, DE, US
    Full-time
    The Restaurant General Manager (RGM) is responsible for overseeing all aspects of restaurant operations, including staff management, customer service, and financial performance, ensuring the smooth...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Restaurant Manager | Terrain Cafe

    Assistant Restaurant Manager | Terrain Cafe

    Urban OutfittersGlen Mills, PA, US
    Full-time
    Responsible for daily restaurant operations and actively ensuring a superior guest experience through excellent service.Supports the General Manager and entire team by organizing, planning and dire...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant General Manager

    Restaurant General Manager

    Firehouse SubsWest Chester, PA, US
    Full-time
    Firehouse Subs Restaurant Manager.This position is fully accountable for the profitable operation of a Firehouse Subs Restaurant while adhering to all company guidelines and regulations.Ensure the ...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Assistant Manager

    Restaurant Assistant Manager

    Firehouse SubsWest Chester, PA, US
    Full-time
    Firehouse Subs Restaurant Manager.This position is fully accountable for the profitable operation of a Firehouse Subs Restaurant while adhering to all company guidelines and regulations.Ensure the ...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Manager

    Restaurant Manager

    Dunkin'Middle River, MD, US
    Full-time
    Restaurant Managers develop a team of dedicated people delivering great guest experiences and profitable top line sales.They are responsible for the overall operation of the restaurant according to...Show moreLast updated: 30+ days ago
    • Promoted
    Manager

    Manager

    Dunkin' DonutsLancaster, PA, United States
    Full-time
    Restaurant Managers develop a team of dedicated people delivering great guest experiences and profitable top line sales.They are responsible for the overall operation of the restaurant according to...Show moreLast updated: 2 days ago
    • Promoted
    Restaurant Manager

    Restaurant Manager

    Goodwin RecruitingWilmington, DE, US
    Full-time
    Our growing restaurant group is looking for a dynamic and high-energy Restaurant Manager for our high-end wine-inspired restaurant concept. This will be for our new location opening in late 2025.The...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Manager

    Restaurant Manager

    Cracker Barrel Old Country StoreDowningtown, PA, US
    Full-time
    Serving Up The Care And Career You Crave.As a Restaurant Associate Manager, you'll combine your passion for people and restaurant management skills to deliver excellent guest and employee experie...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant General Manager

    Restaurant General Manager

    Taco BellAberdeen, MD, US
    Full-time
    Position Type : Restaurant General Manager.Description : Supervisor's Title Area Coach (AC) Directly Supervises Associate General Managers / Shift Managers / Hourly Crew. Basic Purpose and Objectives ...Show moreLast updated: 1 day ago
    • Promoted
    Restaurant General Manager

    Restaurant General Manager

    Arby'sBel Air, MD, US
    Full-time
    Restaurant General Manager Opportunity At Arby's.Are you a seasoned leader in the restaurant industry with a track record of delivering exceptional results? Do you thrive in a fast-paced, customer-...Show moreLast updated: 6 days ago