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Office Assistant
Office AssistantScott Brothers Heating & Air • Fleetwood, NC, US
Office Assistant

Office Assistant

Scott Brothers Heating & Air • Fleetwood, NC, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Office Assistant | $16.00 - $20.00 per hour

This is a pivotal position in our office requiring someone with excellent customer service skills, and high attention to detail.

Scott Brothers Heating and Air, Fleetwood, NC.

We are one of the fastest growing HVAC retailers in the High-Country area! We are a Residential and Commercial HVAC heating and cooling company. Our great reputation is built on over 30 + years of experience with highly satisfied customers and an excellent reputation!

Job Title : Office Assistant

Pay Rate : $16.00 - $20.00 per hour, depending on experience

Work Type : Full-time

Work Hours : Monday through Friday, 8 : 00am to 4 : 30pm

Benefits :

  • Medical Blue Cross / Blue Shield
  • Vision insurance options
  • 8 Paid holidays
  • Paid vacation
  • Life insurance
  • Short and long-term disability
  • IRA with 3% match

What you will be doing :

  • Answering incoming calls
  • Making outbound calls
  • Scheduling routine maintenance appointments
  • Working with owner on Job Costing
  • Supporting administrative task for installation and service department
  • Maintain customer database with current information
  • Clear and concise communications with department managers, employees, and company customers
  • We use Service Titan, a cloud-based CRM system
  • Qualifications / Skills :

  • 2 years related experience in customer service, office admin, project coordinating, or equivalent combination of education and experience
  • Knowledge of HVAC, plumbing or construction industry recommended but not required
  • A pleasant phone demeanor and desire to provide excellent customer service
  • Professional phone skills multi-line phone systems
  • CRM / ERP database experience, we use Service Titan a cloud-based system
  • Microsoft Office products experience specifically Word, Excel
  • Organized and ability to work independently & as a team
  • High school Diploma or equivalent
  • Create a job alert for this search

    Office Assistant • Fleetwood, NC, US

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