Digital Training Facility Manager
ProSidian seeks a Digital Training Facility Manager to support an engagement for a training directorate of the USG that supports training and readiness of active and reserve military and personnel through planning, facilitating, managing, recording and assessing training. This DoD/Military Sector Role is a W-2 Employee Labor Category Position located at or near Mare Island, CA - CONUS | AC/RC: RC | ACOM: USARC.
This service supports DoD/Military Sector Clients (For Present / Future Requirements) and ProSidian Team Members work as part of a Engagement Team Cadre (Labor Category: Digital Training Facility Manager) to fulfill FFP - Firm Fixed Price (FFP) requirements and to serve as a Digital Training Facility Manager [DTFM]. A Digital Training Facility (DTF) is a computer lab located on Army installations and Reserve sites worldwide The DTFM provides management and oversight at/for the assigned DTF. Units use DTFs to conduct training that improves individual and unit readiness. Using high-speed internet access, computer based training and Video Tele-Training (VTT) equipment, soldiers and civilians can train when it fits their professional needs and personal schedules.
The Digital Training Facility Manager [DTFM] regularly interfaces with various stakeholder personnel, the Section, squad, or platoon leadership, and the Technology Resources Directorate(s) to ensure The Digital Training Facility (DTF) at the assigned installation are offering a consistent high level systems access and instruction tools/facilities/assets and collaborating with all network DTFM's in other campus locations.
Responsibilities include the following:
- Supports oversight of student scheduling, supervision, and training.
- Coordinating facility maintenance and interacting with Enterprise Management System (EMS) Technicians
- Adherence with EMS direction to replace monitors, desktop computers, and servers as well as verify operation of hardware and software in the DTFs
- Maintenance of facility security, operating equipment, the assistance of students in using assets provided in DTFs
- Monitoring and reporting the condition and inventory of IT hardware, desks, chairs, and other furniture at their site locations
- Partners with other appropriate entities to create secure lab environments.
- Performing with hands-on equipment, operation, and on-site operations
- Provides appropriate metrics and reports to designated Management, Section Leadership, and Stakeholder Staff.
- Provides server and application support and maintenance. Responsible for superior customer interactions in and on behalf of The DTF.
- Reporting the operational status of the DTF(s) to the appropriate chain of command and Distributed Learning Point of Contact (DL-POC)
- Scheduling the use of their respective DTFs as well as providing hands-on assistance to the Product Manager (PdM) Army Training Information System (ATIS) and Enterprise Management System (EMS) staff
- Scheduling training in DTFs in coordination with Soldiers and the Distributed Learning Point of Contact (DL-POC)
Qualifications include the following:
- 5 years of management experience within the realm of IT support and/or management (Required)
- Bachelor degree (preferably computer science, information systems, information technology, computer engineering or related)
- U.S. Citizenship Required - You must be a United States Citizen
- Excellent oral and written communication skills
- Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
- All ProSidian staff must be determined eligible for a "Facility Access Authorization" (also referred to as an "Employment Authorization") by the USG's designated Security Office.
- Other Requirements and Conditions of Employment Apply
- May be required to complete a Financial Disclosure Statement
- Must be able to submit to and qualify for varying levels of background investigative requirements, up to a Top Secret or "Q" clearance.
Core competencies include the following:
- Teamwork ability to foster teamwork collaboratively as a participant, and effectively as a team leader
- Leadership ability to guide and lead colleagues on projects and initiatives
- Business Acumen understanding and insight into how organizations perform, including business processes, data, systems, and people
- Communication ability to effectively communicate to stakeholders of all levels orally and in writing
- Motivation persistent in pursuit of quality and optimal client and company solutions
- Agility ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
- Judgment exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
- Organization ability to manage projects and activity, and prioritize tasks
Other requirements include the following:
- Business Tools understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
- Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
- Curiosity the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
- Humility exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
- Willingness - to constantly learn, share, and grow and to view the world as their classroom
Benefits and highlights include the following:
- Competitive Compensation: Pay range begins in the competitive ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax Employee Benefit Plan, plus performance incentives
- Group Health Insurance Health Benefits: Group Health Insurance Including Medical, Dental And Vision Insurance: Contributions are deducted from pay on a Pretax basis - Employee and family coverage is available with employer contribution of 50% of Employee (only) premiums under the Health and Vision Plan through Blue Cross Blue Shield NC (Blue Options Medical Plan Code: PB07840 / Metallic Level: Gold - - bcbsnc.com?) and Dental Plan (Ameritas - www.ameritas.com).
- 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement. Eligible employees can make before-tax contributions to the 401(k) Retirement Savings Plan to help you save for retirement. Contributions are deducted from pay on a pretax basis. A wide range of investment options are available with a personal financial planner available to assist you. The Plan is a Safe Harbor 401(k) Retirement Savings Plan.
- Vacation And Paid Time Off (PTO) Benefits: The flexibility of Paid Time Off (PTO) lets you set your own priorities. Eligible employees use PTO for vacation, a parent-teacher conference, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days 2 weeks | Holidays - 10 Federal Government.
- Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
- Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: https://ProSidian.CorporatePerks.com. This provides special discounts for eligible employees on products and services you buy on a daily basis.
- Security Clearance: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work.
- Leverageable Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences.
- ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program.
- Performance Incentives: Due to the