Systems Support Engineer, Information Technology

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DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business.   Our corporate culture is about personal commitment – to our business, to each other and to our global communities.  DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

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DHL has an immediate opening for a Systems Support Engineer. This role supports the applications, systems and users associated with DHL’s Automated Sort Facilities. You will be responsible for providing technical expertise with respect to leading-edge IT auto sort technologies and driving problem resolution with technically complex software& integration solution in a time critical environment The role also requires support of desktop, printers, phones, network hardware, scales in a warehouse environment.

Key Responsibilities :

• Act as a Subject matter for IT Desktop Support, supporting business users.
• Regional
• Application support for DHL global auto sort systems, including SATS, Tier2, SCADA
• Escalation and problem recovery management with application vendors / ITS / RACC support
• Support site deployment activities when needed.
• Support the IT system deployment process as and when required
• Desktop Support of equipment and users within our hub / gateway and aviation operations

Qualifications - Internal

Skills & Qualifications :

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