Retention Marketing Strategist

A company is looking for a Retention Marketing Strategist to lead strategy and client relationships for high-performing Shopify brands on Klaviyo.

Key Responsibilities

Serve as the main strategic point of contact for 15+ retained brands, leading client calls and translating business goals into actionable retention roadmaps

Collaborate with copywriters, designers, and project managers to deliver high-performing campaigns and ensure strategic alignment

Analyze performance data to identify trends and areas for improvement, overseeing A / B tests and turning insights into actionable strategies

Required Qualifications

2+ years in Project / Account Management, Client Success, or Retention Strategy within a DTC / ecommerce agency

Highly proficient in Klaviyo and strong understanding of its integration with Shopify

Confidence in leading strategy calls and managing deliverables

Experience using data to inform strategy and improve engagement

Familiarity with modern retention marketing practices