Human Resources Director @ Salient Systems | Process Improvement, Operations Management
About the Job
The DSM job at Salient provides an opportunity for an individual early in their sales career but with experience in Inside Sales, Business Development, Outside Sales or Sales Support. The DSM will work closely with Resellers, Integrators, Security Consultants, Architects and Engineers, Technology Partners and End Users to drive sales growth and support channel activities in their designated district.
This role can be based out of either Detroit, MI metropolitan area, or Indianapolis, IN metropolitan area.
Key Attributes, Talents and Characteristics for Success
A successful DSM should be money motivated, ambitious, a team player, a hunter, and a closer.
Candidates will show strong potential in the following areas :
- Having an interest in video surveillance, security, analytics, business intelligence, and technology in general
- Being self-motivated, self-starting, and self-improving
- Possessing exceptional skills for presentation and communication
- Having a mastery of the written word, attention to detail, and the ability to explain complex concepts clearly
- Being exceptionally organized
- Understanding partner, prospect, or customer needs and communicating what can be done to help
- Ability to work under pressure, collaborate with others, and provide leadership when required
Job Description
The DSM's responsibility is to effectively sell Salient's products through its channel partners on both an assisted and a leveraged basis, and to maximize sales results. The successful DSM will report to an experienced sales leader overseeing a section of the US market and be part of that sales leader's team. The DSM role involves expanding business through key existing users and a strong emphasis on new resellers / integrators and new end users. The DSM's objectives include maintaining important relationships with security consultants, architects and engineers, and technology partners. Internally, the DSM will maintain direct relationships with the Sales Leader, RSMs, Sales Engineers, supporting Business Development team members, supporting Inside Sales Representatives, and other support staff within Salient.
Relationship and Account Management
The successful DSM will have the following relationship responsibilities :
Resellers / Integrators – Primary channel for sales. Maintain strong relationships, recruit the best resellers / integrators, sustain a cadence of communication, deliver qualified leads, and engage with prospects provided to the DSM.Security Consultants, Architects and Engineers – Source for large projects. Transfer knowledge about Salient's products and educate on regular releases to enable advisors to recommend Salient products.Technology Partners – Engage with partners to generate new prospects; Salient is a neutral VMS partner for access control and cameras.End Users – Manage qualified End Users from discovery through sale.The DSM will manage a multi-million dollar business pipeline with responsibilities including :
Proficiency in all aspects of Salesforce CRM use and maintenanceMaintain reseller / integrator contact information and schedule regular meetings to grow pipelineConvert End Users to Opportunities in Salesforce and maintain data integrity for forecastingUnderstand near-term and quarterly opportunities to inform a rolling 90-day forecastMaintain Security Consultant and A&E contacts and conduct lunch-and-learn sessions for knowledge transferMaintain Technology Partner relationships to co-develop opportunity pipelinesCollaborate with Business Development and Inside Sales to manage qualified OpportunitiesThis is a learning-intensive, hands-on sales development role. DSMs will be exposed to core sales activities and gradually assume more responsibilities as they demonstrate readiness.
Requirements
Activity and Travel
Being a successful DSM involves a high level of activity and travel. Plan to :
Be in the field 3-4 days per weekMaintain an active weekly meeting scheduleMaintain an active Security Consultant Lunch & Learns schedule monthlyCandidates
Experience
2–4 years of inside sales, business development, or sales support experience in the video surveillance or broader security technology industryProven ability to support or close sales in a team-based sales structureSkills – General
Excellent presentation abilities, written communication and speaking skillsAbility to explain complex problems or solutions clearlyStrong relationships with channel partners, consultants, technology partners, end users and colleaguesStrong organizational skills and high attention to detailProficiency with SalesforceAbility to qualify prospects and advance through the pipelineSupport partner and prospect engagement with professionalism and claritySkills - Technical
Understanding of the video surveillance marketKnowledge of video surveillance systems and ability to discuss features, benefits, and solution sellingAbility to explain technical aspects of video surveillance systems, including installation, integration, and troubleshootingPreferred Experience
Consistent performance in the top 10% of sales peersHistory of expanding market share in a region1-2 years of channel sales experience with manufacturer or integrator1-2 years of experience as a sales / systems engineer or related rolesBachelor's degree or equivalent experienceAdditional Requirements
Background check in accordance with federal and state regulationsValid driver's license and clean driving recordSalient Systems is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other protected characteristics as outlined by law.
Resumes will be reviewed and hiring decisions made based on qualifications, merit, and business needs.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Software Development and Security and Investigations
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