Senior Product Design Manager

Join our dynamic Experience Design team as a Senior Product Design Manager, where your innovative spirit and design expertise can reshape the future of banking! At Capital One, we are dedicated to crafting impactful product experiences that enhance our brand and foster customer loyalty.

The Experience Design team leads the way in transforming digital and physical interactions for our customers. We prioritize collaboration, authenticity, and a robust feedback culture, celebrating diverse perspectives and creating an inclusive environment that empowers everyone. If you are a visionary thinker excited about creating meaningful change in the banking sector, we want to hear from you!

Role Responsibilities

As a Senior Product Design Manager, you will leverage your design expertise alongside your leadership capabilities to drive innovative solutions for complex challenges and guide product strategy effectively.

Key competencies for this role include :

• Product Design Mastery : Exhibit exceptional product design skills, applying a comprehensive understanding of interaction, visual, and service design. Collaborate with cross-functional partners to determine the best tools, frameworks, and design systems while creating artifacts such as journey maps, prototypes, and high-fidelity designs.
• Leadership : Oversee design projects, mentor junior designers, and cultivate strong partnerships with stakeholders across various functions to elevate the overall product design practice.
• Human-Centered Approach : Utilize critical-thinking skills to balance stakeholder needs with customer-centric solutions, and ensure inclusivity in design.
• Business Acumen : Understand product and process intricacies while applying insights on customers, competitors, and market trends to influence team strategies.
• Innovative Problem-Solving : Stay informed about technology, data capabilities, and emerging trends to help navigate technical constraints and push the envelope on impactful solutions.
• Collaborative Spirit : Build a robust network across the organization to enhance collaboration and drive product strategies forward.
• Effective Communication : Present design concepts clearly and persuasively to various stakeholders, integrating design frameworks and research insights to influence high-level decision-making.

The ideal candidate will have a strong portfolio showcasing leadership, process, results, and impact.

Basic Qualifications

Preferred Qualifications

This role will require working in our McLean, VA office. At Capital One, your well-being is our priority, and we offer a comprehensive suite of health, financial, and other benefits. For additional details about our benefits, please visit the Capital One Careers website.

Capital One is an equal opportunity employer, committed to diversity and inclusion. We welcome all qualified applicants, including those with a criminal history, to apply.