Vice President Business Development (Commercial Technology)

Vice President Business Development (Commercial Technology)

We are seeking an experienced leader to grow and manage our regional Alternative Dispute Resolution (ADR) services in San Francisco, CA. This strategic leadership position will be responsible for managing and promoting AAA's products and services while building key stakeholder relationships and ensuring excellence in case management. This position is specifically focused on expanding ADR services in the technology sector.

This position offers a hybrid work arrangement; candidates must reside at a U.S. location within 125 miles of our San Francisco, CA location. The salary range for this position is $161,000-$179,000, plus eligibility for an annual performance-based incentive targeting 20%.

Key Responsibilities :

• Provide strategic leadership for regional ADR services.
• Oversee and develop Directors' teams.
• Execute strategic plans to expand services, with focus on technology dispute resolution.
• Build and maintain relationships with clients, industry partners, and legal communities.
• Lead market analysis and service improvement initiatives.
• Oversee panel member recruitment and development.
• Manage complex cases and support Directors in case management.
• Develop and manage regional budget.
• Ensure compliance with security and privacy policies.
• Collaborate with senior leadership on cross-regional initiatives.
• Direct daily regional office operations.
• Travel approximately 20% for industry events and stakeholder meetings.

Required Qualifications :

Preferred Qualifications :

Required Skills & Abilities :

About AAA-ICDR :

The American Arbitration Association and its global arm, the International Centre for Dispute Resolution (AAA-ICDR), are the world's leaders in arbitration, mediation, and online dispute resolution. As we evolve into a digital-first, solutions-driven organization, we are reshaping how the world thinks about conflict resolutioncombining the integrity of our legacy with the agility of a modern tech company. Named one of the 50 best non-profits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.