Merchandise Manager

Merchandise Manager

What does the Merchandise Manager do?

Under the leadership of the Store Manager, directly leads the Freight team, and all associates of the store while the Manager on Duty. The Merchandise Manager (MM) is responsible for executing merchandising standards throughout the store. The Merchandise Manager is also responsible for "Wow the Customer", operational controls, inventory integrity, asset protection, cleanliness, safety and driving sales.

How do they do it?

As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Merchandise Manager, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Merchandise Manager is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the planet, where talented people want to grow their careersand here is how!

Wow the Customer Put the customer first and make a difference in people's lives

Unleash Passion Check your ego at the door and do what you say you will do

Hold the Penny Hostage Treat Five Below like your own business and hire talent that will do the same

Achieve the Impossible Set the bar high for self and team and make sure to take risks

Work Hard, Have Fun, Build a Career Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts

Key Attributes of MM :

• Leadership
• Trainer / Developer / Motivator
• Communication
• Ownership / Commitment
• Accountability / Delegation / Follow Up
• Sales Driver / Goal Oriented
• Professionalism
• Emerging Skill - Planning / Time Management

Responsibilities :

Ensures Merchandise Movement Process is flawlessly executed

Responsible for merchandising, signing, and resets in Now, Style, Room, Tech, and Party

Responsible for opening and closing store procedures

Responsible for performing SM duties in their absence

Assists in supervising all Associates

Assists in training all Associates

Assists in coaching all Associates

Assists in developing all Associates

Assists in staff scheduling

Reviews all corporate communications and reacts accordingly

Partners with supervisors or corporate office regarding store issues

Drives store sales and controls expenses

Uses financial reporting to drive business opportunities

Assists payroll process and ensures budget is in line with plan

Assists in merchandising procedures

Responsible for maintaining assigned zone

Sets and maintains Market Plan, Signage, and other Merchandise Sets

Ensures the execution of company Inventory Integrity process

Adheres to and holds associates accountable to all Five Below's Standard Operating Procedures(SOP)

Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits

Authorizes register functions including post voids, returns and discounts

Complies with Human Resources policies and procedures

Leads Asset Protection and Safety processes and holds associates accountable

Delivers exceptional customer service through personal contact with customers

Assists in receiving and stocking procedures

Unloads merchandise from trucks

Checks in shipments

Stages merchandise for the sales floor

Packs out merchandise

Leads and ensures Five Below's Packaway Process is completed within timeframes provided

Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room

This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

Key Measurables :

Sales

AP Audits

Shrink Results

Expense Control

ADS

CSAT scores

Essential Job Functions :

Frequently operate cash register

Frequently move merchandise weighing up to 25 lbs and places / removes merchandise up to a height of 5-10 feet

Frequently ascend / descend ladders in order to retrieve and put away stock

Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor

Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations

Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise

Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures

Must be able to remain in a stationary, upright position for 80% of the time

Qualifications :

High School Graduate or equivalent.

College experience preferred

Minimum 2 years of management experience

Excellent verbal and written communication skills

Ability to multi-task

Creative thinking

Ability to maintain composure under pressure

Position Type : Hourly

Position Starting At :

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