Call Center Manager

Job Description

Job Description

Call Center Manager

• Must be local to Burr Ridge, Illinois

Why work for Next Door & Window?

If you are a Call Center Manager looking for a massive growth opportunity, this may be perfect for you. If you want to elevate your personal and professional life in an entrepreneurial culture with family values, this is a place where you can do that.  We are looking for a future-focused person to take our great team and build it to support our major growth in the Chicago and WI markets. If you are a customer service leader looking for a company to expand your skills, learning, and future, please apply for this position.

NEXT has been serving Chicagoland homeowners for over 20 years and has an excellent reputation in the market. We expanded in Madison, Wisconsin in 2022. In 2023 NEXT received the BBB Torch Award for outstanding business ethics. In July of 2024 we launched an appointment setting program in Chicago Costco warehouses, which will help us achieve strong growth over the coming years. We offer a highly collaborative and rewarding work environment. Many of our employees have been with us for 10+ years. Specific job benefits include :

Call Center Manager Desired Qualifications :

Call Center Manager Job Responsibilities :

Team Recruiting, Management & Compensation

Training

Metrics & Performance

NEXT Door & Window is an equal opportunity employer and prohibits discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.