Service Project Manager_Austin, TX

Service Project Manager

We are seeking an experienced Service Project Manager to join our dynamic team. The ideal candidate will possess a unique blend of project management expertise, a deep understanding of service-oriented environments, and strong leadership skills. This role is instrumental in ensuring the successful delivery of high-quality services to our clients, meeting both project and client expectations.

Key Responsibilities

• Project Planning and Execution : Develop and manage project plans, including scope, objectives, deliverables, schedules, and budgets. Ensure timely completion of projects within budget constraints.
• Client Relationship Management : Act as the primary point of contact for clients throughout the project lifecycle. Foster strong, long-term client relationships and ensure client satisfaction.
• Team Leadership : Lead cross-functional project teams, providing direction, support, and guidance. Promote a collaborative and productive team environment.
• Quality Assurance : Implement and oversee quality control processes to ensure the highest level of service delivery. Identify and address any potential issues or risks promptly.
• Resource Management : Allocate resources effectively and efficiently, ensuring optimal utilization of team members and other project assets.
• Reporting and Documentation : Prepare regular project status reports, documentation, and presentations for stakeholders. Maintain accurate and up-to-date project records.

Qualifications

Key Competencies

Benefits