Site Supervisor - Containment

Site Supervisor Position

TRIGO Global Quality Solutions is seeking to fill a Site Supervisor position in Greer, SC. Overall Purpose Ensure the quality service and support of all mission activities at a location they are assigned. Ensure that all Company / Customer mission guidelines are being adhered to and meet quality standards. Support and contribute to the company Quality Policies and QMS. Reports to Site Manager / Regional Manager.

Responsibilities

Client Relationship and Business Development - Establish and maintain relationships with customers and site personnel. Communicate with various stakeholders at the site level. Ensure clear and transparent communication to clients.

Operations - Set up and supervise missions (the planning of daily activities including current operations, customer requests, and new projects). Staff missions. Assist with changes in missions. Conduct ongoing audits of the effectiveness of work being performed. Perform visual, mechanical, and functional verifications to insure compliance to quality standards and specifications. Complete audits to ensure work instructions and policies are followed. Ensure the techniques for determining non-conforming product are accurate and repeatable. Supervise / Train / Mentor team members. Coordinate team members daily schedules / activities to ensure successful daily operations. Demonstrates commitment to reduce the risk of workplace accidents. Comply with local and company Health and Safety legislation, laws, and policies. Manage communication / pass down of daily activities and work order changes from Shift to Shift.

Organization and Management - Ensure all site personnel receive corporate communications. Partner with Human Resources for performance and attendance issue resolution. Act as a liaison between Site Manager and team members. Create and maintain a 5S / 6S working environment.

Technical - Update daily system entries in company and Customer portals. Create and maintain customer and company reports. Analyze technical requirements for customer jobs / missions (existing or upcoming). Troubleshoot and problem solve with the supplier and customer for issues pertaining to process flow, new criteria, spikes / spills. Assist as needed with the creation of electronic work instructions and have the ability to navigate company and customer websites and portals.

Containment - Manage training and performance of Associates and Leads regarding their Work Orders. Determine the number of associates required to perform active Work Orders, and monitor scheduling and overtime. Follow current TRIGO driven policies regarding Safety, Dress Code, and Mutilation. Verify Work Order inspection data. Assist QDLs in determining optimal Work Order locations. Manage materials movement, including QA material priority. Review the JSA (Job Safety Analysis) completed by QDLs for all new Work Orders. Ensure 8D corrective actions are properly rolled out. Contact Reject Control and QSP during high fallout events. Respond to accident / safety issues and communicate details to the Operations Manager and Site Manager. Perform tool hand-out and collections process daily. Respond timely to auditor findings through corrective actions, and assist the Quality Technician if required. Complete / oversee employee clock in / out process.