Inside Sales Manager

Inside Sales Manager

Join the IQVIA team, where diversity and inclusion thrive in a workplace committed to improving patients' lives. We recognize that our employees are crucial to our mission's success and have been acknowledged as a fantastic workplace. At IQVIA, we provide benefits and programs to empower you to develop and advance in your career. We are particularly interested in attracting individuals with drive and initiative, individuals who are ready to propel their careers forward and contribute to driving performance.

As a global leader in commercial solutions, IQVIA is dedicated to delivering impact both nationally and internationally. Our collaborative teams play a vital role in ensuring that biopharmaceuticals, medical devices, and patient support services reach those who need them. We offer valuable insights to customers and demonstrate product value to payers, physicians, and patients. Whether acting as a sales force to physicians or providing education to patients or prescribers, you can contribute to delivering real-world medical breakthroughs with the right experience. Explore the possibilities and be part of shaping a healthier future with us.

We are excited to announce that in partnership with a global leader in the medical device space, we are currently looking for an Inside Sales Manager to join our team. The Inside Sales Manager is primarily responsible for achieving sales forecasts and gaining adoption and utilization of the product portfolio through the development of Inside Sales Representatives by coaching and providing guidance in territory management and communications.

Responsibilities :

Development and coaching of Inside Sales Representatives

Handle performance reviews, personnel issues, discipline and termination of Inside Sales Representatives

Inside Sales Manager shall monitor calls : to develop and motivate Inside Sales Representatives for the attainment of sales objectives; to assess and monitor activity and work schedules; to monitor and manage reporting by Inside Sales Representatives, including call reporting, and sample reporting (when applicable)

Communicate with Client and Project Lead on regular and timely basis

Advance listening and decision-making skills

Ability to understand and convey complex product-related information in an educated, reassuring, and professional manner while in a real-time environment

Ability to provide coaching and feedback to improve individual performance of the Inside Sales Representative team.

Ability to be flexible as needed to meet the fluctuating business needs

Set Clear measurables for the team with weekly engagement with leadership

Enhance Training Programs : Focused on product knowledge and sales techniques.

Monitor Progress : Regular check-ins and KPIs tracking to ensure alignment and agility.

Foster Collaboration : Encourage cross-team communication and sharing of best practices

Required Qualifications :

BA / BS degree required

Minimum 3 to 5 years inside sales leadership experience in MedTech, Pharmaceutical or B2B required

Inside sales / remote engagement experience required

Experience developing and coaching high performing inside sales teams

Experience maintaining accurate records of all sales activities

Proven ability to consistently meet / exceed defined sales goals

Exceptional verbal and written communication skills, action oriented, driven for results, adaptability