RWWDC - Sales Coordinator : Reservations / Rooms (temp position)

At Rosewood Washington DC, we offer Competitive Benefits :

• Medical, Dental, Vision Benefits from United Healthcare
• Competitive Pay Rates
• 401k Plan and after 1 year up to 3% Match
• Paid Time Off (Vacation, Holidays, Sick and more)
• Complimentary Room Nights- up to 12 per year
• Restaurant Discount- 50% off F&B
• Complimentary Meal during your shift
• Life Insurance and AD&D
• Complimentary Short-Term Disability
• Long-Term Disability
• Pre-tax commuter benefits
• Flexible schedules
• Tuition Reimbursement up to $500 per year after 1 year of service
• A clear career pathway - career advancement opportunities

Relationship Hospitality. It's in the genes. Some just have it; a natural desire to deliver meaningful and heartfelt experiences. It's a calling. At Rosewood Hotel Group we work instinctively and from the heart, to master and elevate our craft. Together, we push the boundaries to impart magic into every day. We care for people, and make it our purpose to build long-lasting, genuine relationships. Here, we do what we were born to do. Here, we answer The Calling.

Overview :

Sales Coordinator- (Reservations / Rooms) This position administratively supports all functions of the Sales Department including coordination of all aspects and functions related to rooms reservations and programs booked in accordance with and to Rosewood standards. Acts as the lead communication touch point for guests reservations. You will support the Director of Sales and Sales Managers with administrative responsibilities and projects assigned.

Temporary contract through December 31st.

Responsibilities :

Reservations Tasks :

The list of responsibilities is illustrative only and is not a comprehensive listing of all functions and tasks performed by this position. The company reserves the right to add, remove or alter duties when business need dictates.

Qualifications :

Experience : Preferred 1-2 years' operational or administrative experience for a luxury or ultra-luxury hotel / resort. Preferred work experience to be in the Sales, Marketing, Reservations, Catering.

Education : High school diploma or equivalent education preferred. Bachelor's Degree or an equivalent degree in Hotel Management preferred.

General Skills : Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

Technical Skills : Advanced math skills; ability to produce complex reports using room data and Microsoft Excel. Knowledge of accommodating room capacities; knowledge of all styles of room set-ups, standard equipment involved and proper handling of such; knowledge of organizing set-up requirements from information on Resumes and BEOs; knowledge of staffing guidelines / requirements to set-up, turn and break-down function spaces; familiarity with cost controls; ability to ascertain departmental training needs and provide such training; ability to direct performance of staff and follow up with corrections when needed.

Language : Required to speak, read, and write English, with fluency in other languages preferred.

Physical Requirements : Must be able to exert physical effort in transporting a minimum of 35 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.

Systems Knowledge : Previous Opera and Salesforce (Delphi DFC) systems experience is preferred. Proficient with Windows Office, Excel, Outlook, Powerpoint, Publisher. Ability to trouble shoot reservations and systems issues.

Schedule : Flexible availability is required for this position to include days, evenings, at times weekends or holidays for a guest event.

Licenses & Certifications : None required.

Hourly Payrate : $24-$26