Group Sales Manager

We are seeking a Group Sales Manager to maximize sales occupancy and rates in conjunction with hotel operations, to increase profits by increasing room sales and generating business through aggressive sales efforts.

The Group Sales Manager will work in conjunction with the Director of Sales to achieve the hotel’s revenue and market share goals tied to business travel sales for one property.

RESPONSIBILITIES :

Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, email, personalized letters, video sales and virtual tours.

As a proactive Sales Manager, 80% (eighty) of the time should be spent on active sales solicitation.

• Provide daily support to the Sales Managers with assistance in account development, activities, sales calls, site visits and business evaluation.
• Quarterly Action Plan to be created each quarter that ties into the annual marketing plan and market conditions. This includes developing sales strategies and timelines for your market segments.
• Send proposals on all leads which fit the profile of the property and actively follow through to convert from proposal to definite status.
• Clearly outline on the account’s guestroom requirements, suite / upgrade requirements, budget information, decision maker / process and client’s hot buttons.
• Obtain, document and route all necessary information on accounts, including billing information, credit application, and VIP arrangements.
• Forecast your account production on a weekly basis and provide to your Director of Sales to ensure a property forecast can be created.
• Achieve all assigned KPI’s. Including sales solicitation goals, bookings, lead response times
• Participate in weekly revenue calls as requested, bringing your forecast to the call. Be able to talk through your current pipeline for any leads that will convert
• Make Director of Sales aware of any offers / e-blasts that need to be created for your market segments.
• Submit expense reports on a weekly basis to your Director of Sales & Marketing
• Prepare any sales reporting needed by management or ownership.
• Maintain total and complete sensitivity to customer satisfaction and guest’s needs.

QUALIFICATIONS :

• Two (2) years of experience as a hotel or above property Sales Manager handling the Business Travel Sales market.
• Experience in Business Travel or Corporate sales required.
• Ability to establish & master goals.
• Ability to identify & develop key business accounts.

BENEFITS :

• Medical, Dental & Vision Insurance
• Paid Time Off
• Short-Term Disability
14 hours ago