About the Job :
The position of Account representative / Shipping and receiving Clerk will have primary responsibility to work directly with customers and carriers on daily order requirements.
Monitor product and communication flow between warehouse and office, which includes maintaining 100% inventory, resolving problems, monitoring the quality of our service while adhering to all policies and procedures.
In This Role, You Will :
- Review daily inbound and outbound requirements.
- Process inbound and outbound orders in systems.
- Maintain and monitor Customer Order Screens and White Board.
- Track orders with Warehouse Supervisor in and out of warehouse.
- Track needs for daily orders with customer.
- Make BOLs for shipments.
- Monitor any issues with inventory locations and correct immediately.
- Transmit BOLs and COAs to customers as required.
- Adhere to enforce policies and procedures.
- Monitor product flow with Warehouse Supervisor.
- Resolve problems.
- Monitor quality of our services.
- Develop excellent, professional communication skills.*
- Admins are encouraged to learn and master Spanish and English.*
- Customer Information Systems as required*
- Abecas / Insight Grand Warehouse Management System*
- Bar Coding Scanning where required*
- Maintain all data in Abecas and Customer Information Systems SAP, JDE, Other
- ALL OTHER DUTIES AND PROJECTS AS ASSIGNED.
Qualifications We recognize not all applicants have every skill or qualification to match a job description exactly. Odyssey values diverse experiences in other industries, and we encourage everyone who meets most required qualifications to apply.
While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply.
We are always looking for people who will bring something new to the table!
Required :
- High school diploma or general education degree (GED); or equivalent combination of education and experience.
- Must be 18 years of age or older
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence. Ability to speak effectively before groups ofcustomers or employees of organization.
- Ability to work with simple mathematical concepts such as addition, subtraction, multiplications, and divisions. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of operational instructions.
- To perform this job successfully, an individual should have knowledge of Grand Worldwide Logistics Corporation Warehouse Management Systems and, where required, customer and carrier information systems.
Location :
This is an in-office role based in Bensenville, IL.
Hours / Schedule :
Monday through Friday, with rotating Saturdays, 6am to 2 : 30pm
We offer a generous compensation and benefits package including :
- Choice of medical plans with FSA, HRA and HSA options.
- Vision insurance;
- Company-paid dental and life / disability Plans;
- 401K with company match;
- Preferred vendor discounts;
- Competitive Paid Time Off.
No relocation allowance will be considered unless specifically addressed. All applicants must be currently authorized to work in the United States.
Odyssey is an equal opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other classification protected under applicable Federal, State or Local law.
Other details
- Job Family Operations
- Pay Type Hourly
- Min Hiring Rate $18.00
- Max Hiring Rate $19.00