Care Connector
VirtualVocationsLowell, Massachusetts, United States30+ days ago
Job type
- Full-time
Job description
A company is looking for a Care Connector.
Key Responsibilities
Support daily operations of integrated care management and utilization management programs
Process calls from members, providers, and other internal and external areas in a contact center environment
Provide members with educational materials and implement strategies to enhance healthcare adherence and reduce barriers to care
Required Qualifications
High School Diploma or equivalent required
Minimum of two (2) years of work experience in a healthcare environment required
Minimum of one (1) year of telephonic customer service experience required, preferably in a healthcare setting
Managed care experience preferred
Strongly prefer Medical Assistant, Home Health Aide, Nursing Assistant, or similar healthcare para-professional training or certification
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Care • Lowell, Massachusetts, United States
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