Expert EPIC Configuration Analyst

Overview

Presbyterian is seeking a Expert EPIC Configuration Analyst ! The person in this position is responsible for in-depth knowledge of assigned Epic System software.

This position conducts regular day-to-day communication, reviews software , demonstrates a deeper understanding of business operations, and works with Epic, Subject Matter Experts , and end users to tailor the system to fit the organization's needs. This position routinely performs in-depth analysis of workflows, data collection , and other technical issues associated with the use of Epic software; is responsible for design, build, testing , and maintain those solutions

• This is a Full Time position - Exempt : Yes
• Job is based at Rev Hugh Cooper Admin Center
• Work hours : Days

Ideal Candidate

Ideal Candidate will have :

Epic Ambulatory certification

Join a workplace where compassion meets purpose. Apply today!

Qualifications

Responsibilities

Provide tier-2 support for application incidents, including 24 / 7 on-call coverage. Troubleshoot complex issues across applications and systems, ensuring timely resolution and adherence to change management and quality assurance processes.

Modify Epic records and master files, implement updates and enhancements, and create integrated workflows in collaboration with SMEs. Analyze new functionality and proactively identify and implement process improvements.

Develop and maintain requirements, specifications, and test cases. Ensure test scripts reflect workflow solutions and support training teams by communicating system changes and new functionality.

Facilitate meetings, drive cross-functional teams to actionable outcomes, and maintain effective documentation. Act as a functional leader and advocate for change management across teams.

Mentor peers and guide analysts across teams, tailoring support to individual needs. Recommend and implement strategies for knowledge transfer and present effectively to large groups.

Demonstrate strong customer service, communication, and project management skills. Analyze data and workflows, manage major projects, and contribute to strategic planning and relationship-building with Epic customers and stakeholders.

Benefits

About Presbyterian Healthcare Services Presbyterian offers a comprehensive benefits package to eligible employees, including medical, dental, vision, disability coverage, life insurance, and optional voluntary benefits.

The Employee Wellness Rewards Program encourages staff to engage in health-enhancing activities - like challenges, webinars, and screenings - with opportunities to earn gift to earn gift cards and other incentives.

As a mission-driven organization, Presbyterian is deeply committed to improving community health across New Mexico through initiatives like growers\' markets and local partnerships. Founded in 1908, Presbyterian is a locally owned, not-for-profit healthcare system with nine hospitals, a statewide health plan, and a growing multi-specialty medical group. With nearly 14,000 employees, it is the largest private employer in the state, serving over 580,000 health plan members through Medicare Advantage, Medicaid, and Commercial plans.

AA / EOE / VET / DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

Maximum Offer for this position is up to USD $71.81 / Hr. Compensation Disclaimer The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.

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