Quality Control Specialist -Houston

ZipRecruiterHouston, TX, United States

3 hours ago

Job type

Full-time

Job description

Job DescriptionJob Description

At Advocate Construction, we care about our employees and offer a dynamic company culture centered around our employees and our communities in which we live and serve. In addition, we provide ample opportunity for career advancement and continued training and knowledge sharing within our Construction Department.

Our associates have the amazing opportunity to grow personally and professionally, contribute to the success of our dynamic organization, and to serve others in a manner that exceeds their expectations.

We're looking for talented, hard-working individuals to join our team as a Quality Control Specialist

Your success will support Advocate's march towards our goal - to become a Fortune 500 Company and the leader in the residential and commercial roofing space.

Key Responsibilities Customer-Facing Duties

Conduct on-site investigations and address customer concerns.
Serve as the "face of construction" when requested by Sales or other internal teams.
Diagnose field issues and collaborate with stakeholders to implement corrective actions.
Self-perform minor repairs when feasible to streamline resolution.

Repair & Documentation

Create detailed work orders with step-by-step repair instructions and material lists.

Ensure documentation is clear, actionable, and contractor-ready.

Perform and document minor fixes in the field when appropriate.

Internal Collaboration

Attend virtual meetings to communicate findings and support planning.

Respond promptly to internal and job-related communications.

Provide timely updates, risk alerts, and follow-up insights.

Field Ownership & Accountability

Uphold company standards and professionalism on every job site.

Act as the primary communicator between field conditions and the office team.

Escalate safety or timeline-impacting issues with urgency and clarity.

What We're Looking For

Experience in residential construction, roofing, siding, and gutters..

Strong diagnostic and problem-solving skills.

Excellent communication and documentation abilities.

Technically sound, and able to perform repairs in roofing & siding

Great customer service skills

Requirements :

Valid Driver's License with a clean driving record

Ability to work 40 hours a week; Monday through Friday during specified hours; some overtime may be needed

High school diploma or equivalent

Excellent customer service skills

Ability to lift 45 lbs

Attention to detail with excellent communication and interpersonal skills.

Ability to work outside and continuously stand / walk for extended periods of time

Ability to work independently and confidently

The Benefits

Customizable medical, dental, vision, life, and long-term insurance plans to suit your needs

Comprehensive 401(k) retirement plan, generously matched by Advocate Construction

Employee Assistance Program

Abundant paid time off

9 paid holidays per year

Monthly communication stipend

Year-round team-building events and social outings

Company Truck Program

Performance-based incentive trips

Referral trips

Robust technology and tools to help you thrive in your role

Annual sales training and development programs

Career path growth / leadership opportunities

Opportunities to volunteer and give back to causes that are important to you through our Advocate Cares program. Advocate will also match up to a $2,500 donation per employee each year

Advocate Construction is an equal-opportunity employer committed to and in the workplace. We prohibit discrimination and harassment of any kind based on , , , , , , , genetic information, , or any other protected characteristic as outlined by federal, state, or local laws.

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Quality Control Specialist • Houston, TX, United States