Loan Servicing & Operations Manager (Brick City Capital)

Leverage Companies is a dynamic real estate private equity platform on a mission to create millionaires through real estate. We operate a vertically integrated ecosystem comprised of these divisions .

Founded in 2018 proudly headquartered in Newark, NJ, we are scaling rapidly and building a world-class team committed to operational excellence, bold growth, and long-term impact.

Position overview :

The Loan Servicing & Operations Manager will lead the launch and ongoing development of Brick City Capital's in-house servicing platform. This role will be instrumental in implementing our Q4 2025 initiative to transition loan servicing operations from external parties to an internally managed, borrower-first experience.

This individual will be responsible for building the department's operational backbone - overseeing servicing tasks, coordinating third-party vendors, managing borrower communications, and maintaining investor reporting standards.

You'll be the key driver in turning servicing into a profit center and a strategic function, helping Brick City Capital retain customer relationships, generate repeat business, and deliver top-tier experiences to both borrowers and note buyers.

The anticipated annual base cash compensation for this role is $70,000 - $80,000 per year.

This role also has a variable cash compensation component, making the annual, total on-target cash compensation $100k+.

What you will do :

• Servicing department buildout

Design and implement scalable servicing operations tailored to DSCR and business-purpose loan portfolios.

Serve as the primary point of contact for borrower servicing inquiries and escalations.

Select and implement third-party vendors for payment processing, escrow (tax & insurance), and collections.

Maintain regulatory compliance across all servicing activities, including bankruptcy and foreclosure workflows.

Design and deliver standardized monthly reports and fund remittances to note buyers.

Oversee early-stage collections (up to 60 days delinquent), leveraging broker relationships to drive resolution.

Lead day-to-day servicing operations as the department's founding team member.

What you will bring to the table :

We encourage you to apply, even if you don't meet all of the listed criteria.

What we bring to the table :

What we look for in all our staff :

Additional Information

Leverage Companies is an equal opportunity and an E-verify employer. We are committed to building a diverse, inclusive, and equitable workforce and do not discriminate based on characteristics of any kind. Leverage Companies is committed to providing reasonable accommodations for any candidates with disabilities who may need assistance during the talent acquisition process. To request a reasonable accommodation, please email hr@leveragecompanies.com

Leverage Companies highly values having employees working in-office to foster a collaborative work environment and company culture. Under certain circumstances, a hybrid working arrangement with a minimum of 3 days in office in Newark, NJ may be arranged.

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