Customer Relationship Specialist x6

Job Description

Job Title : Customer Relationship Specialist

Contract - On-Site- Nashville, TN

Must Haves :

• Associate / Bachelor's degree or equivalent experience
• 5 years in call center / inside sales
• Strong communication skills
• Proficiency in Microsoft Office

Preferred :

Job Description :

As a Customer Relationship Specialist, you'll be the voice of the brand, ensuring a seamless and high-quality experience for customers. You'll collaborate with sales professionals, manage inquiries across multiple channels, and support account and order processes. This is a great entry point for those interested in growing into a sales or customer service career.

Responsibilities / Essential Duties

General inquiries

The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it's from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org or .jobs.

The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.