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Customs Brokerage Manager
Customs Brokerage ManagerFreightTAS • Statewide, TN, US
Customs Brokerage Manager

Customs Brokerage Manager

FreightTAS • Statewide, TN, US
30+ days ago
Job type
  • Full-time
Job description

Job Description :

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Customs Brokerage Department Manager

Location : TENNESSEE

Salary : $70,000 $110,000, depending on experience

Job Summary :

We are seeking a proactive and experienced Customs Brokerage Manager to lead our import compliance and customs operations. This leadership role requires deep regulatory knowledge, client-facing expertise, and the ability to develop staff and drive departmental performance.

Responsibilities :

  • Oversee and maintain all aspects of the Customs Brokerage Department
  • Collaborate with Branch Manager and Corporate teams to meet departmental KPIs
  • Implement policies and compliance procedures to uphold U.S. Customs regulations
  • Conduct internal audits and manage import compliance programs
  • Stay updated on CHB / CBP and OGA regulations to ensure full compliance
  • Serve as primary liaison with government agencies (e.g., CBP, FDA, USDA)
  • Manage customer bond and power of attorney documentation
  • Prepare and file post-entry corrections and binding rulings
  • Train and develop staff on compliance standards and productivity expectations
  • Support business development efforts and assist in sales / client meetings
  • Ensure successful client onboarding and develop customized logistics solutions
  • Oversee daily functions including Statements, Bonds, Penalties, IOR / Consignee creation, ACH, Arrival Notices, Invoicing, Entries, and Reconciliation

People Management :

  • Assign and balance team workload to maintain smooth daily operations
  • Coach, mentor, and develop team members to enhance performance
  • Lead new hire training and maintain performance standards
  • Communicate team goals and hold team accountable to expectations
  • Qualifications :

  • Customs Compliance Specialist (CCS) certification preferred
  • Minimum 5 years of experience in logistics, entry writing, or import / export compliance
  • Supervisory or management experience required
  • Familiarity with HTS classification, international shipping, and compliance documentation
  • Strong analytical, time management, and organizational skills
  • Experience with automated brokerage and shipping systems
  • Excellent written and verbal communication skills
  • Bachelor s degree in Business, Supply Chain, Finance, or related field preferred
  • Benefits :

  • Medical, Dental, and Vision coverage with company cost-sharing
  • HSA option with company contribution
  • No-cost Medical Bridge Program for deductible expenses
  • FSA for Medical and Dependent Care
  • No-cost Short- and Long-Term Disability, Life & AD&D Insurance
  • 401(k) with company match
  • Paid Time Off : 4+ weeks by year five
  • Employee Assistance Program (EAP)
  • Annual $500 Giveback Program donation credit
  • Commuter Benefits for NYC employees
  • Employee Recognition Programs
  • Apply now to lead a high-performing Customs team and grow your career with a forward-thinking logistics provider.

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    Brokerage Manager • Statewide, TN, US

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