Lyft IT Engineering Manager
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We are seeking an experienced IT Engineering Manager to lead our critical Network Engineering and Systems Engineering teams. This role is pivotal in building and running the highly scalable, reliable, and secure infrastructure that powers Lyft's corporate environment. We are looking for a strategic people leader first and foremost, someone who excels at developing teams, cultivating psychological safety, and fostering a culture of trust and measured innovation.
Responsibilities :
- Lead, mentor, and develop two core infrastructure teams : Network Engineering and Systems Engineering, fostering a strong culture of collaboration, operational excellence, and inclusivity
- Develop and implement a long-term strategic roadmap for network and systems infrastructure, aligning with business objectives and ensuring scalability, reliability, and security
- Build, refine, and champion scalable, repeatable engineering processes to increase team velocity, ensure service reliability, and reduce operational load
- Own and continuously improve the incident management process for corporate infrastructure, ensuring rapid resolution and fostering a culture of blameless post-mortems and continuous learning
- Cultivate a team environment rooted in psychological safety and trust, empowering team members to collaborate openly and take measured risks for innovation
- Partner cross-functionally with Security, Privacy, IT Operations, and business stakeholders to ensure seamless program delivery and alignment on technical strategy
- Drive operational excellence initiatives, including infrastructure optimization, automation, performance monitoring, and disaster recovery planning
- Manage technology vendors, program budgets, and contract negotiations, optimizing resource allocation across the portfolio
Experience :
8+ years of experience in IT infrastructure, network engineering, or systems engineering3+ years in a direct people management role, with a proven track record of building, developing, and retaining high-performing, inclusive engineering teamsAn empathetic leader style and a deep, demonstrated commitment to fostering psychological safety, trust, and a positive, service-oriented team cultureDemonstrated experience building and scaling repeatable processes and automation for engineering teamsStrong, proven skills in incident management, root cause analysis, and running a blameless post-mortem cultureStrong business acumen with the ability to identify strategic needs and translate complex technical concepts into business impactBroad technical understanding of core infrastructure concepts, including corporate networking (WiFi, switches, servers), and systems engineering (e.g. identity management / Okta, MDM / JAMF, Google Workspace, Slack, Atlassian)Champion AI and automation initiatives across the enterprise, identifying opportunities to leverage generative AI for process optimization and implementing solutions and a commitment to continuous improvement and pursuit of excellenceDemonstrated ability to manage large-scale budgets with responsibility for both capital expenditures and operational expenses included but not limited to internet service providers, SaaS providers, and network and infra providersBenefits :
Great medical, dental, and vision insurance options with additional programs available when enrolledMental health benefitsFamily building benefitsChild care and pet benefits401(k) plan to help save for your futureIn addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligibleSubsidized commuter benefitsLyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership ProgramLyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.
Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.
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