Senior Software Engineer, Membership

About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

About The Team The Membership team is responsible for building and maintaining systems that assist in granting different levels of benefits for users. We are directly tied to one of the main streams of revenue and pride ourselves on quality code, service reliability, and teamwork. Our day to day work includes payment provider integrations (Credit card, Paypal, iTunes App Store, Google Play, Roku, etc), customer support and marketing initiatives (promotional coupons and gift access), and assisting growth opportunities (analytics and reporting). Our services process millions of subscriptions in a highly secure, distributed, and scalable environment that is constantly evolving to meet the needs of both our users and privacy standard processes.

About The Role

• Work with your team to add, extend or debug subscription features to super-serve our anime community, impacting millions of users internationally
• Brainstorm with your engineering leaders, manager, product partners, and designers to unpack large complex features and user journeys into attainable milestones. You’ll explore multiple solutions with a 360-degree view of your user’s needs.
• Demonstrate responsibility for your tasks from start to finish. Collaborate with your team’s product owner and with QA to thoroughly review and validate your contributions, ensuring that they meet the highest standards of quality for our users
• Review pull requests of other team members, injecting your expertise and thoughtful considerations to expedite the decision-making process. Embrace a bias for action and ensure that your keen eye spots any potential software vulnerabilities that might unintentionally creep into the codebase
• Participate in on-call shifts and respond to incidents affecting one of our subscription services in production. Diagnose where our problem spaces are and deeply understand what went wrong in order to follow up with long-term solutions for our system.

About You

Why you will love working at Crunchyroll

Pay Transparency - Los Angeles, CA : $167,000—$209,000 USD, San Francisco, CA : $185,440—$231,800 USD

About Our Values

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. We are an equal opportunity employer and value diversity at Crunchyroll.

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