Mokara Spa | Front Desk Agent

Job Description

The Spa Scheduler / Receptionist will work as a part of the Spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.

Responsibilities :

• Check guests in and out according to Forbes Standards
• Schedule spa appointments and accurately confirm them in accordance with Omni Hotel & Resorts Moments of Service.
• Up-sell, cross-sell, and pre-sell Mokara services and products.
• Provide tours of the spa and offer / serve beverages as needed.
• Communicate spa promotions with guests.

Qualifications :

Omni Hotels & Resorts is an equal opportunity employer - vets / disability. The EEO is the Law poster and its supplement are available using the following links : EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.