Data Manager

YOUR MISSION AND ABOUT BLIZZARD QUALITY ASSURANCE (QA)

At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes, including Warcraft, Overwatch, Diablo, and StarCraft, we’ve been creating genre-defining games for millions of players around the world for more than 30 years. We’re on a quest : bring our dreams to life and craft the most epic entertainment experiences…ever. Hard work, iteration, and polish go into the Blizzard “secret recipe,” but the most important ingredients come from talented people who share our vision.

The concept of “Blizzard polish,” that is, the infinite care and loving detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It’s a responsibility shared across the company – and its undisputed heart and soul is Blizzard QA. Blizzard QA is a close-knit team; we care about iteration, problem-solving, and succeeding as a group. We genuinely love what we do for a living and expect the same from everyone who joins us!

This role is anticipated to be a hybrid work position, with some work on-site and some work from home. The home studio for this role is Irvine, CA.

JOB SUMMARY

The Data Manager leads the Quality Assurance Data Team and is responsible for the diverse portfolio of Database and reporting capabilities that inform QA

leadership on how to best test data generated and improve the software created by Blizzard games and online technologies. They architect, deploy, maintain, and tune all technologies that Extracts, Transform, Load (ETL)), and visualize data for Quality Assurance, User Research, and Production teams. They will also be responsible for developing key operational metrics, KPIs, and insights to aid QA teams in continuous improvement initiatives and the end-to-end delivery of data products that support Test telemetry visualizations. The Data Quality Manager is ultimately responsible for the ongoing maintenance and support of database technologies and systems currently in production in the Quality Assurance Data Team. This includes technologies such as MySQL, Oracle, MS SQL Server, Teradata, Tableau, Hadoop and Big Query, but must be able to pivot and support new business requirements. Building relationships is a key ingredient for success. The Data Quality Manager will be able to establish a rapport with key stakeholders across Blizzard, both game teams and operational teams. By enabling a cooperative relationship between the Quality Assurance Data Team staff and the product owners who design the applications or operate the systems, we pull information.

WHAT YOU BRING TO THE TABLE

• Primary accountable for the health and performance of systems owned by Quality Intelligence, including Microsoft SQL, SSIS and Tableau.
• Leverage innovative data mining techniques for data-informed decisions that elevate product quality and drive business excellence.
• Ability to query disparate data systems used across Blizzard, including, Oracle / Exadata, Teradata, Hadoop, MySQL, Big Query and Google Cloud Platform.
• Oversee technical projects that align with business and department goals.
• Collaborate with partner and customer teams on the architecture and health of their environments.
• Develop and maintain information and visualizations to tell compelling stories to key stakeholders. Identify and report trends and insights to support
• QA in meeting its strategic objectives. Conduct meetings to provide updates, share information, provide training, drive change, and facilitate effective decision-making.
• Provide support and leadership to the assigned team, ensuring their performance is managed effectively and fostering a productive, positive, collaborative work culture.
• Champion efforts that build synergy, trust, collaboration, and inclusivity within the organization. Own and manage relationships with key partners, resources, colleagues, and leaders, ensuring transparency around critical decisions and trade-offs.
• Establish short- and longer-term goals and objectives for the Data team within quality assurance. This also includes strategic planning, road mapping, and setting vision for the team.
• Identifying opportunities for innovation by studying new products and industry trends.
• Facilitate continuous improvement efforts and implementation of best practices.
• Performs other duties as assigned.

MINIMUM REQUIREMENTS

Experience

EXTRA POINTS

Your Platform

Best known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and StarCraft®, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ : MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry’s most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net®, Xbox, PlayStation, Nintendo Switch, iOS, and Android.

Our World

Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including  Call of Duty ®,  World of Warcraft® ,  Overwatch ®,  Diablo ®,  Candy Crush ™ and  Bubble Witch ™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!

Our ability to build immersive and innovate worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do!

We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.  We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!  Subject to eligibility requirements, the Company offers comprehensive benefits including :

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company.  You can learn more by visiting

In the U.S., the standard base pay range for this role is $111,780.00 - $206,882.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.