Medical Records Clerk

Do you have medical office ROI experience, great job stability, excellent customer service skills?

Are you looking for a new career with a major medical team in Fort Worth?

APPLY NOW!

Job Title :  ROI Specialist – Medical Records

Job ID : 152028

Location : Fort Worth, TX

Pay : $18–22 / hr (Depending on Experience)

Schedule : Monday–Friday, 8am - 4 : 30pm

Duration : Temporary (possibly to hire)

Are you an experienced medical records professional?

Do you have at least 3 years of hands-on experience with Release of Information (ROI) in a hospital or clinic setting?

If you’re looking for a rewarding opportunity with a major medical team in Fort Worth, we want to hear from you!

Position Summary

We’re seeking an honest, responsible, and detail-oriented ROI Specialist who will manage medical record requests and maintain compliance with HIPAA regulations. This role also involves strong customer service, multi-tasking, and administrative skills in a fast-paced healthcare environment.

Key Responsibilities

Process patient and third-party requests for medical records in compliance with HIPAA and hospital policy

Review and validate authorization forms for accuracy and legal completeness

Respond to patient inquiries and assist with accessing records via MyChart or in person

Manage walk-up requests for records and incoming calls related to ROI

Communicate professionally with external entities (e.g., attorneys, insurance companies, healthcare providers)

Document and track release requests accurately in EMR systems

Provide front desk support and other clerical duties as assigned

Required Qualifications

Minimum 3 years of experience in a Release of Information role within a hospital Health Information Management (HIM) department or large outpatient clinic

Strong knowledge of HIPAA regulations and patient confidentiality protocols

High school diploma or GED required

Proficient in Microsoft Excel, Outlook, and Word

Experience working with EMR systems (e.g., Epic, Cerner, etc.)

Excellent communication, customer service, and conflict-resolution skills

Highly organized with strong attention to detail and accuracy

Professional demeanor (no visible tattoos or facial piercings)

Able to work in a fast-paced environment with a strong sense of urgency

Application Process Includes

Drug testing

Background check

Clerical testing

Interview

Flu shot and TB test

Apply Now to Join a Leading Medical Team in Fort worth!

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