Home Medical Equipment Manager

A Hug Away Medical Supplies, Inc. is seeking a dedicated and detail-oriented HME Store Manager to oversee our medical supply storefront operations. This role is ideal for a highly organized, compassionate professional with strong HME experience who thrives in a patient-focused, compliance-driven environment. This position may be part time to start.

Responsibilities :

• Intake using EMR systems to capture patient demographics and check eligibility.
• Inventory Control : Conduct monthly inventory audits, track usage, monitor expiration dates, and coordinate restocking.
• Sales & Order Coordination : Manage the HME order process from intake to delivery and follow-up, including insurance verification and patient education.
• Compliance Oversight : Ensure compliance with Medicare, HQAA, HIPAA, and OSHA standards; maintain required documentation and operational logs.
• Customer Service : Address patient concerns, resolve issues promptly, and conduct post-delivery satisfaction calls.
• Vendor & Partner Communication : Liaise with suppliers, delivery staff, referral sources, and healthcare partners.
• Reporting : Compile and submit monthly inventory and sales reports; contribute to quarterly quality improvement reports (QAPI).
• Contracting : Ensure contracts are properly placed to control operations such as credentialing and vendor partnerships
• Marketing Support : Assist with community outreach and referrals; implement in-store promotions and education events.

Qualifications :

We Offer :

About A Hug Away :

A Hug Away Healthcare, Inc. is not just a brick-and-mortar company; we are one of the best Female Owned healthcare agencies in Katy and Houston (Texas), with a comprehensive team of professional experts with over 35 years of experience.

Choosing a dependable, cost-effective, and well-qualified home health, hospice, medical supply, or health help in Katy and Houston, TX, can be exhausting. That is why we are here. We are a women owned Hospice and Healthcare company that puts its customers first.

If you'd like to be part of the team at A Hug Away, apply now!

www.ahugaway.com