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Manufacturing Service Engineer (San Jose)

Manufacturing Service Engineer (San Jose)

Fortrend EngineeringSan Jose, CA, United States
4 days ago
Job type
  • Full-time
Job description

Overview

Manufacturing Service Engineer (San Jose)

Compensation : 75k + depending on the experience, plus medical benefit, PTO, sick leave, 401k with ER matches

Employment Type : full-time

Job Title : Manufacturing Service Engineer

Responsibilities

  • Support automation equipment in the semiconductor and PV industries, including wafer and mask / reticle handling robots, automated shipping boxes openers, SMIF pod openers, FOU P openers,Mask / Reticle transfer systems, EFEMs, Thermal Curing Chambers, and related products.
  • Be an integral member of a collaborative team that builds, tests, installs, and provides after-installation maintenance for equipment at domestic and international customers.
  • Install, troubleshoot, repair, aid in assembly, test, and qualify Fortrend products at customer sites.
  • Engage in program management as needed for product installations; prior program management experience is valuable.
  • Interface with customers and maintain professionalism in all interactions.
  • Apply knowledge of electrical distribution, mechanical systems, testing, clean room procedures and protocols, pneumatic systems, electrical codes, electronics, and software principles as applicable.
  • Work as a self-starter and as a team player in a dynamic environment.

Qualifications

  • Minimum 35 years of experience as a Field Service Engineer.
  • Understanding of pneumatic, electrical, and mechanical systems.
  • Directly interface with end users (customers) to provide technical presentations and consultation for fully integrated systems.
  • Collaborate with customers, field sales, technical support, and corporate engineering to resolve escalated problems.
  • Manage small or custom installation projects.
  • Train customers on basic operation of the Fortrend system.
  • Perform other duties as assigned.
  • Prepare detailed reports for management and design engineering regarding equipment / systems defects or design deficiencies affecting installation and operations / performance.
  • Work well in a team atmosphere with internal customers and peers.
  • Strong communication skills to explain and discuss complex information and gain cooperation.
  • Knowledge of field service and installation methods used in the semiconductor industry.
  • Ability to read and understand mechanical, electrical, and pneumatic drawings.
  • Proficient in written and spoken English.
  • Familiarity with MS Office products (Word, Excel, PowerPoint, Visio).
  • Willingness to travel up to 60% and internationally (e.g., China, Korea, Taiwan, Japan, Europe, Israel, South America).
  • Available to travel as required.

    • Desirable Skills

  • Ability to work collaboratively as well as independently with limited supervision.
  • Ability to communicate technical details and reasoning to engineers and management.
  • Excellent documentation skills.
  • Superior communication skills.
  • Solidworks.
  • Machine shop skills.
  • Clean room experience.
  • Software programming C, C++.
  • Flexibility and comfort working in a rapidly changing multi-tasking environment.
  • Knowledge or proficiency in a second language (Chinese, Japanese, Spanish, or Korean) is a plus.
  • U.S. citizenship or authorized to work in the U.S.

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    Manufacturing Engineer • San Jose, CA, United States