Credit & Collections Manager - Americas

What We Need :

This role is responsible for managing the credit and collections team across all business units within the Americas region, including US, Canada and Mexico. The position manages credit policies, evaluates customer credit worthiness, oversees collection, fraud, and customer dispute activity, and ensures compliance with company standards. managing customer disputes. The role collaborates closely with Customer Service, Sales Operations, Channel, Cash Applications, and other cross-functional teams.

What You'll Be Doing :

Continuously review and manage our company’s credit policies and procedures to effectively manage risk and align with business goals.

Evaluate potential and existing customers’ financial stability through credit reports, financial statements and payment history.

Review and manage orders as they go on credit blocks.

Manage and minimize fraud by researching and analyzing fraud trends and monitoring internal controls.

Approve or reject credit applications to minimize bad debt while supporting business growth.

Perform root cause analysis on disputes and implement corrective actions.

Lead the collections process, ensuring timely payments & healthy accounts receivable metrics. Work closely with collectors to monitor accounts receivables, past dues and oversee the collection efforts to ensure timely payments from customers.

Prepare and present detailed reports & KPIs for team members & leadership.

Cultivate and maintain positive relationships with clients while managing credit risk.

Integrate credit and collections processes from newly acquired businesses into the centralized Americas team.

Identify & execute synergies, efficiencies & process improvements .

Manage, train, and develop a team of 5+ professionals directly, ensuring high performance and operational excellence.

What You Will Need To Be Successful :

Bachelor’s Degree is required; a degree in business, finance, or a related field is preferred.

10+ years of experience in credit and or accounts receivable / collections.

Leadership experience preferred.

Analytical and problem-solving skills.

Excellent verbal and written communication skills.

Proficient in Microsoft office; Excel and PowerPoint

Strong organizational and time-management skills; attention to detail.

SAP and Get Paid experience are a plus.

#LI-YX1

About Us : Who we are : Brady makes products that make the world a safer and more productive place. We are a global leader in safety, identification and compliance solutions for a diverse range of workplaces. From the depths of the ocean to outer space, from the factory floor to the delivery room - we're just about everywhere you look. Companies around the world trust Brady because of our deep expertise and knowledge across a wide range of industries and applications - powered by our world-class manufacturing capabilities. We have a diverse customer base in industries including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace and more. As of July 31, 2025, Brady employed approximately 6,400 people in our worldwide businesses. Our fiscal 2025 sales were approximately $1.51 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. You can learn more about us at www.bradycorp.com. Why work at Brady : A career at Brady means working for a global company that has thrived for over 100 years, and whose innovative spirit drives our future growth. Brady offers competitive pay and great benefits, supported by a culture that encourages collaboration and innovation. We strive to foster an inclusive workplace where diverse talent can learn, grow, and succeed. And with deeply rooted values, no matter where you work at Brady, you'll feel connected to the community through our charitable contributions and opportunities to give back. Our headquarters are in Milwaukee, Wisconsin, but we have more than 70 locations globally, giving our employees the opportunity to work with colleagues around the world.

Our Benefits :

Comprehensive insurance coverage starting on your first day of employment, including medical, dental, and vision

Generous 401(k) with company match

Paid time off and holidays

Opportunity to participate in incentive programs for all full-time employees

Family planning benefits including paid parental leave, fertility coverage, adoption and surrogacy assistance

Education reimbursement opportunities

Scholarship program for children of Brady employees

A variety of Employee Resource Groups to provide you with unique networking, development, and volunteer opportunities

Employee Assistance Program and related wellness programs (mental and behavioral health, family counseling, financial management)

Dress-for-your-day dress code

Charitable contributions matched through Brady's Matching Gift program