PRIMARY PURPOSE:
As the Patient Service Representative , I am primarily responsible for collection of accurate demographic and insurance information from patients to facilitate a successful patient revenue cycle. Based on the operations of the practice, this position may be responsible for a variety of duties, including collecting and handling payments, providing customer service, answering phones, entering accurate and thorough data into EMR, test scheduling, referral processing, and other duties as assigned. The Patient Service Representative is responsible for compliance with all OSHA and HIPAA regulations, and completion of all duties vital to business operations. The Patient Service Representative is a highly visible position that is always responsible for creating a positive impression with patients, family members and other visitors to the office.
DUTIES AND RESPONSIBILITIES:
EDUCATION:
Minimum: High School Diploma/G.E.D.
Desired: Medical Office Experience
Knowledge of Excel, Word, Outlook and PowerPoint
YEARS OF EXPERIENCE:
1-year experience in a customer service role.
LICENSES AND CERTIFICATIONS:
None
Patient Service Rep (PSR) Weight Management Surgical • Florence, KY, USA
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