Description
Ready to transform data into impactful insights Join us as a Quantitative Analytics Associate and make your mark with our dynamic team! Dive into data analysis support diverse Lines OF Businesses such as Auto Finance and Business Banking and drive strategic decision while advancing your career.
As a Senior Quantitative Analytics Associate within the Remediation & Corrections team you will be crucial in identifying classifying and resolving customer impacts stemming from business process or operational disruptions at JPMorganChase. You will address affected customers by recalculating and crediting finance charges fees and processing account adjustments to rectify account issues. To succeed you must be highly motivated analytical detail-oriented and an outstanding problem solver who takes pride in managing customer issues comprehensively and delivering exceptional service.
Job Responsibilities
- Communicate findings and recommendations to stakeholders in a clear and concise manner.
- Manage multiple remediation projects simultaneously prioritizing tasks to meet deadlines.
- Maintain a high level of accuracy and attention to detail in all aspects of work.
- Deliver exceptional customer service by thoroughly addressing and resolving account issues.
- Support ongoing team initiatives and contribute to a collaborative work environment
- Collaborate with key stakeholders across the firm to understand case contexts and translate high-level requirements into detailed analytic steps.
- Query databases and manipulate data to identify correction populations analyze financials and create execution files using account customer and transaction-level data.
- Ensure accuracy in analytics by maintaining attention to detail and supporting the independent validation team with case requirements and code review.
- Automate repetitive analytics steps across cases using SAS macros and other relevant tools.
- Develop and apply advanced analytics skills to deliver best-in-class solutions for customer issue treatment
Required Qualifications Capabilities and Skills
Bachelors degree in in a quantitative discipline (Mathematics Statistics Physics Engineering Economics Finance or related fieldsMinimum 3 years of experience in quantitative analytics data analysis or a related field (refer to NJE Years of Experience Table for GT Job Architecture).Strong analytical and problem-solving skills with demonstrated ability to manage complex customer issues.Proficient in data analysis tools and techniques (e.g. SAS SQL Python R).Excellent attention to detail and commitment to accuracy.Proven ability to communicate complex findings clearly to both technical and non-technical stakeholders.Experience working in a fast-paced deadline-driven environment.Proven ability to work collaboratively across multiple teams and lines of business.High level of motivation and initiative.Strong organizational and time management skills.Commitment to delivering exceptional customer service.Preferred Qualifications Capabilities and Skills
Advanced degree in quantitative analytics finance mathematics or a related discipline.Experience with remediation or corrections in a financial services environment.Familiarity with regulatory requirements related to financial products and customer remediation.Experience supporting Auto Finance Business Banking or similar lines of business.Strong presentation and stakeholder management skills.Ability to develop and implement process improvementsSchedule : Monday Friday 8 : 00 5 : 00 pm in office full-time; this role is not remote or hybrid
To be eligible for this position you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise JPMorganChase will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
Required Experience :
Senior IC
Key Skills
Adobe Analytics,Data Analytics,SQL,Attribution Modeling,Power BI,R,Regression Analysis,Data Visualization,Tableau,Data Mining,SAS,Analytics
Employment Type : Full-Time
Experience : years
Vacancy : 1