Sr Mgr, Inside Sales

Provides leadership and direction to inside sales leaders and their teams and assures the revenue plan is achieved. Crafts strategies for the inside sales team using data, trends, and growth opportunities in pursuit of new commercial business and growth of existing accounts across the entire product array. Collaborates with key stakeholders across the business in support of customer requirements and ensures strategies and initiatives implemented support profitable revenue and growth. Success will be achieved through revenue, shipment, and other critical KPI attainment. This role will develop and maintain a strong leadership team that will achieve results while promoting a culture of accountability, customer engagement, and collaboration.

Job Duties

• Develop annual inside sales and customer engagement strategies and plans to drive continuous and exponential growth across all customer accounts and industry verticals. Adjust the overall sales strategy in response to market and internal trends.
• Lead the organization to make solid data-driven decisions by using financial projections, dashboards, scorecards, predictive models, and actual results to gauge the effectiveness of sales strategies that ensure the company achieves People-Service-Profit objectives and goals.
• Lead a high performing sales team by holding leaders accountable for results, promoting an environment of continuous learning, developing the next generation of leaders, and supporting a culture of experimenting and calculated risk taking.
• Provide strategic leadership for the business' talent strategy including talent review, succession planning, performance management and talent development.
• Partner with Operations, Pricing, and Sales Support to ensure key performance indicators are achieved, take action in unexpected situations, and support the customer engagement strategy.
• Collaborate across departments, operating companies, vendors, and others to leverage knowledge of industry and vertical markets. Participate in strategic customer meetings, conference calls and other collaboration vehicles to promote an understanding of FXCC services and support account development.
• Maintain expert level industry and vertical markets knowledge that align with organizational strategic initiatives.
• Establish and maintain relationships with industry influencers and key strategic partners.
• Develop and participate in collaborative sales initiatives with FedEx operating companies.
• Manage the department budget, ensure compliance and address variances.
• Provide direction to ensure FedEx Custom Critical complies with all Federal, State, Local and company regulations / policies.
• Perform other duties as assigned.

Education

Bachelor's degree in business administration, management, sales / marketing, supply chain, transportation management, or related field required

Experience

5-8 years' experience in sales leadership in a B2B SaaS industry required

8-10 years' sales experience required

Preferred Qualifications :

Pay Transparency :

Pay :

Additional Details :

Headquartered in Northeast Ohio, we are a multiple-time NorthCoast 99 award recipient, recognized as a top employers in Northeast Ohio! We offer attractive compensation, benefits and team member development.

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FedEx Custom Critical is an Equal Opportunity Employer including, Vets / Disability.

If you have a disability and / or you need assistance in order to apply for a position, please call (877) 314-5191.