Compliance Manager

Description

Primary Responsibilities : Manage the overall inspection process and team for property.

Skill Requirements :

§           Bachelor’s Degree or equivalent in work experience

§           Property Management experience preferred

§           Strong organizational and communication skills

§           Excellent word processing, mathematic and computer skills required

§           Experience managing a team

Duties and Responsibilities :

                     Deliver an exceptional level of service to our clients

          Understand community association operations, governing documents and processes and procedures

                     Assist management as needed in all areas of covenants.

          Schedule   and   oversee   annual   inspections,   disclosure   inspections / re- inspections, vehicle inspections and complaint related inspections

                     Aid in inspections of other precincts as needed

          Review resumes, schedule / attend interviews and aid in the process of hiring new inspectors

                     Supervise and train covenants inspectors

                     Maintain and update Covenants Inspector Manual

                     Manage annual inspection timeline and update accordingly

                     Provide Community Services Manager with weekly inspection schedule

          Oversee and ensure that the violation process is properly enforced with the appropriate timely follow up

          Correspond  with  homeowners,  realtors / property  managers  and  residents regarding notices, complaints and guidelines questions / concerns

          Review and approve disclosure inspection worksheet, photos and violation letters

          Send  disclosure  violation  letters  to  Executive  Assistant  for  corporate processing

                     Review and approve all violation letters

                     Review and approve charge packets to send to corporate / attorney

                     Maintain property files

                     Investigate violation complaints

                     Provide Sub-Associations with violation reports as requested

Physical Requirements

§          Capable of working extended hours, to include evenings, weekends and holidays as necessary.

§          Able to see well enough to read faint or partially obscured writing or painting, with corrective lenses if needed.

§           Must be able to speak English in a clear and understandable voice so that

various types of communications may be conducted with people of various levels of education and capabilities, to include the exchange and receipt of information over the telephone.

§          Position  involves  sitting,  standing,  stooping,  kneeling,  pushing,  shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.

§          This position will alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.

§          Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.

§          Must be able to work in small and confined spaces for extended periods of time.

§           Must have finger dexterity for typing / using a keyboard.

Environmental Requirements

§          Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns.

§          Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.