Field Service Technician

Job Description

Job Description

Salary : JOB SUMMARY :

Do you have a proven sense of organization, the ability to communicate effectively and easily develop good interpersonal relationships?

You want to play a key role in an international organization and want to be part of a dynamic and motivating team?

Here is your opportunity, we want to meet you!

Under limited supervision, the candidate will assist with field service issues, troubleshooting, equipment commissioning and validation of fire pump controllers and industrial control equipment.

ESSENTIAL FUNCTIONS :

• Provides verbal or written troubleshooting assistance for field issues
• Provides verbal or written procedures for modifications or adjustments and repair services on Firetrol products in the field
• Preform field troubleshooting and repairs
• Perform field modifications to Firetrol products or its intended operation
• Perform field acceptance testing
• Prepares service reports which may contain design recommendations that may be forwarded to Product Engineering groups
• Provides follow-up action, as required, with reference to Field Service trips
• Supervises outside contractors including technicians, and service workers as it relates to the Companys products at the job site in order to complete field service work
• Conducts training sessions in the operation, maintenance, theory and design of Firetrol control panels, as required
• Conducts software testing

MINIMUM QUALIFICATIONS :

EDUCATION AND / OR EXPERIENCE :