Benefits Administration and Leave Specialist

Benefit Program Administrator

Actively participates in the planning, development, documentation, implementation, communication and management of new and revised benefit programs, policies and procedures to meet the bank's current and future business needs. Ensures benefit programs are consistently administered in compliance with applicable bank policies and federal, state and local government regulations. Secondary scope includes keeping up to date on the leave of absence administration process.

Essential Job Functions :

• Oversees the administration of bank benefit plans and programs.
• Shares HR contact responsibilities for addressing employee and vendor inquiries related to all benefit programs.
• Educates new hires on benefit options and assists them with open enrollment, as needed.
• Reconciles monthly invoices for the payment of employee benefits and the employee benefit DDA accounts.
• Monitors benefit premium(s) arrears and payments for employees on leaves of absence and those who have returned from a leave of absence.
• Files employee incidents with the Workers Compensation carrier within the appropriate timeframe and follows through with claims to ensure medical payments and employee payrolls are accurately resolved.
• Ensures that monthly, special and annual open enrollments are completed successfully.
• Assists in developing and maintaining an audit plan to ensure internal and external compliance requirements are met regarding relevant government rules and regulations.
• Actively participates in resolving disputes of coverage, complaints regarding benefit providers and vendors, enrollments and billing audits.
• Coordinates bank benefits with government-sponsored programs, as necessary.
• Coordinates benefit program administration with the bank's third-party providers.
• Ensures third party administrator complies with COBRA regulations, including the timely notification for new and terminated employees.
• Maintains current knowledge of, and reviews changes to, federal, state and local benefit laws and regulations to ensure compliance of bank's benefit and leave programs.
• Cross trains to provide continuity for leave of absence administration, as needed.
• Ensures that benefits-related information is secured in appropriate employee files.
• Produces accurate, thorough and timely work, while meeting commitments and following policies and procedures.

Knowledge, Skills & Abilities :

Basic Qualifications :

Job Expectations :

Operate customary equipment and technology used in a business environment, with or without accommodation. Note : This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time. EEO Statement Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.