Processing Specialist

Position Overview

This Process Specialist role supports a transportation software company based in St. Petersburg, Florida. The position is responsible for leading the processing of title and registration transactions to meet customer service-level agreements. Responsibilities include preparing assignments and state-specific forms, securing signatures and notarizations, generating shipping labels, and producing client reports. The role also involves verifying jurisdictional rules, ensuring compliance with state and client requirements, and maintaining necessary credentialing.

Additional duties include maintaining files, assisting customers, handling email and phone inquiries, performing data entry, and supporting Title & Registration and Fleet Services Operations. This position reports to the Operations Supervisor. The ideal candidate demonstrates strong critical thinking skills, exceptional attention to detail, and the ability to perform in a fast-paced, high-volume transactional environment with shifting priorities.

The position is paying up to $18 / hour and the company would like to hire ASAP!

Essential Responsibilities

• Maintain current knowledge of customer, state, and regulatory requirements related to title and registration processing to ensure compliance.
• Research, analyze, and expedite customer requests.
• Maintain processing manuals and support cross-training efforts.
• Remain knowledgeable of state-specific and customer-specific applications.
• Process title and registration transactions for multiple states.

Additional responsibilities include :

Qualifications