Technical Account Manager (f / m / d) - Japan

Technical Account Manager (f / m / d) - Japan

adjoe is redefining the future of mobile ads. Powered by advanced AI, first-party data and world-class engineers, weve perfected the offerwall experience for monetizing and scaling app publishers with solutions like Playtime and Arcade now the fastest growing rewarded advertising channel globally driving incremental engagement, retention, and revenue. At the same time, were breaking into programmatic advertising with the intelligent bidding system of adjoe Ads.

Together, this ecosystem connects app developers to over 600 million users worldwide for scalable growth. Backed by a $100 million investment from Bertelsmann and operating from offices in Hamburg, Boston, Singapore, and Tokyo, adjoe is defining the next stages of app and ad experience right now.

Meet Your Team : Rewarded Solutions Our Rewarded Solutions team develops the technology behind adjoe's innovative rewarded engagement products that serve over 57 million daily mobile users.

The teams tech stack consists of three major components : native Android and iOS SDKs written in Java / Kotlin and Swift handling complex engagement flows; widely customizable offerwall applications built with React TypeScript; and a highly performant Golang backend hosted on AWS that processes millions of events hourly. Our system matches each game with its ideal users, delivering rewards optimized for satisfaction through data processed via AWS Athena, Kafka, Spark, S3, and MySQL.

For team members, this means having state-of-the-art resources to build engaging rewarded ad experiences that seamlessly integrate into the worlds top apps while delivering exceptional results for advertisers and monetizers in this industry-leading technology.

What You Will Do :

• Put on your detective hat and support publishers with issues they may face when integrating adjoe, ranging all the way from basic issues in their mobile app code to fine-tuning configurations.
• Proactively identify integration issues that publishers may face and work with the product team to create solutions for these issues.
• Manage the technical onboarding of our newest app partners in Japan and ensure a smooth implementation process.
• Contribute to maintaining easy-to-understand documentation of the integration process.
• Become the link between various stakeholders, teams, and clients globally to provide clients with solutions to maximize their business goals.
• Assist the business team by providing them with data-driven insights into how they can reach their KPIs based on the analysis, aggregation, and visualization of adjoes data.
• Be part of an international English-speaking team dedicated to scaling our adtech platform beyond our hundreds of millions of monthly active users.

Who you are :

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