Talent.com
Remote Property & Casualty Licensed Insurance Representative - Non-Sales
Remote Property & Casualty Licensed Insurance Representative - Non-SalesTeleperformance • IA, US
Remote Property & Casualty Licensed Insurance Representative - Non-Sales

Remote Property & Casualty Licensed Insurance Representative - Non-Sales

Teleperformance • IA, US
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Overview

About TP

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include :

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs

Tp and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!

Responsibilities

Your Responsibilities

As a Licensed Insurance Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.

  • Handle and carefully respond to all inbound and outbound customer inquiries
  • Provide excellent customer service through active listening
  • Work with confidential customer information and treat it sensitively
  • Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding
  • Appropriately communicate with customers, exercising retention efforts if needed
  • Identify customers who are comparison-shopping and inquiring about contract terms, assisting the customer with the correct price plan
  • Compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning
  • Qualifications

    We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.

    Qualifications :

  • High School Diploma or equivalent.
  • Minimum of 6 months of customer service experience.
  • Must be 18 years of age or older.
  • Ability to type at least 25 words per minute.
  • Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
  • Customer service and / or sales experience preferred.
  • College degree preferred but not required.
  • Key Competencies :

  • Process Excellence :  Demonstrate commitment to following established procedures and be customer service driven.
  • Collaboration :  Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
  • Communication :  Outstanding communication, listening, and analytical skills.
  • Organizational Skills :  Strong organizational and problem-solving skills.
  • Emotional Intelligence :  Ability to prioritize tasks and work well under pressure while remaining focused.
  • Open-Mindedness :  Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
  • Critical Thinking :  Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
  • Solution-Oriented :  Proactive approach to problem-solving with a focus on creating a positive customer experience.
  • Work from Home Requirements :

  • Internet Requirements : Minimum subscribed download rate equal or exceeds 15.0 MbpsMinimum subscribed upload rate equal or exceeds 5.0 MbpsISP must have no packet loss and ping under 50msInternet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN Proof of internet speed required
  • Clean and quiet workspace
  • Be Part of Our TP Family

    It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

    EOE / Disability / Vets

    Create a job alert for this search

    Property Insurance • IA, US

    Similar jobs
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPA • Newton, Iowa, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show more
    Last updated: 30+ days ago • Promoted
    Sales Consultant

    Sales Consultant

    Victra - Verizon Wireless Premium Retailer • Newton, IA, US
    Full-time
    Victra is Verizon's largest premium retailer in the United States.We are seeking Sales Consultants who deliver world-class service to Every Guest. F;From executing Victra's sales process to ...Show more
    Last updated: 30+ days ago • Promoted
    Business Development Manager Air / Ocean / Road Freight | High-Earning Sales Hunters Wanted

    Business Development Manager Air / Ocean / Road Freight | High-Earning Sales Hunters Wanted

    FreightTAS LLC • Statewide, IA, US
    Full-time
    Sorry, Visa / sponsorship not available.Business Development Manager Air / Ocean / Road Freight .Salary : $75K - $135K Base + Uncapped Commission . Join a Global Leader in Freight Forwarding & Take You...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative - Remote

    Customer Service Representative - Remote

    TEKsystems • Newton, IA, United States
    Remote
    Full-time
    Work From Home as a Customer Service Specialist! • Ready to make a difference right from the comfort of your home? We're looking for •Customer Service Specialists • who thrive in a fast-paced environ...Show more
    Last updated: 12 days ago • Promoted
    Commercial Claims CSR

    Commercial Claims CSR

    Shomo-Madsen Insurance • Marshalltown, IA, US
    Full-time
    Process renewals, submit New Business to a variety of companies,.Show more
    Last updated: 30+ days ago • Promoted
    Remote Consumer Panel Participant

    Remote Consumer Panel Participant

    Ipsos • Marshalltown, Iowa, United States
    Remote
    Full-time
    Ipsos iSay, an online research community powered by Ipsos—the world’s third-largest market research company—is looking for enthusiastic. This is your opportunity to influence the future of brands, g...Show more
    Last updated: 20 days ago • Promoted
    Licensed Practical Nurse (LPN)

    Licensed Practical Nurse (LPN)

    QuickVisit Urgent Care • Newton, IA, US
    Full-time
    QuickVisit Urgent Care - Newton, Iowa.QuickVisit Urgent Care is here to provide accessible, affordable healthcare in your hometown for all ages. We offer a broad range of services such as onsite x-r...Show more
    Last updated: 30+ days ago • Promoted
    Wireless Retail Sales Associate - W0748

    Wireless Retail Sales Associate - W0748

    OSL Retail Services Inc • Newton, IA, US
    Full-time
    Ready to unlock unlimited earning potential?.You will have unlimited earning potential with $15 / hour base pay and uncapped commission! Employees earn $18 / hour just hitting minimum expectations and ...Show more
    Last updated: 30+ days ago • Promoted
    Kickstart Your Career : Entry-Level Roles in Behavioral Health

    Kickstart Your Career : Entry-Level Roles in Behavioral Health

    Heartland ABA • Kellogg, IA, US
    Part-time
    Are you looking for a career that truly makes a difference?.Join a mission-driven team that empowers children with Autism to reach their full potential and lead fulfilling, joyful lives.We're h...Show more
    Last updated: 30+ days ago • Promoted
    Remote Opportunity - Explore Side Hustles & Earn Extra Income

    Remote Opportunity - Explore Side Hustles & Earn Extra Income

    Finance Buzz • Newton, Iowa, US
    Remote
    Temporary
    FinanceBuzz is looking for everyday people to test-drive some of the most popular online money-making methods.This remote opportunity lets you earn extra income while reviewing real, flexible side ...Show more
    Last updated: 30+ days ago • Promoted
    Remote Product Tester – $45 / hr + Free Products – Start Now!

    Remote Product Tester – $45 / hr + Free Products – Start Now!

    OCPA • Newton, Iowa, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show more
    Last updated: 30+ days ago • Promoted
    Wireless Retail Sales Associate - W0581

    Wireless Retail Sales Associate - W0581

    OSL Retail Services Inc • Marshalltown, IA, US
    Full-time
    Ready to unlock unlimited earning potential?.You will have unlimited earning potential with $15 / hour base pay and uncapped commission! Employees earn $18 / hour just hitting minimum expectations and ...Show more
    Last updated: 30+ days ago • Promoted
    Travel Nurse - RN - ICU - Intensive Care Unit - $2082.6 / Week - Hiring Now

    Travel Nurse - RN - ICU - Intensive Care Unit - $2082.6 / Week - Hiring Now

    Uniti Med • Newton, IA, US
    Full-time
    Uniti Med is seeking an experienced Intensive Care Unit Registered Nurse for an exciting Travel Nursing job in Newton, IA. Shift : Inquire Start Date : ASAP Duration : 13 weeks Pay : $2082.Uniti Med pro...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative - Remote - 50k-60k / Year

    Customer Service Representative - Remote - 50k-60k / Year

    Spade Recruiting USA • Newton, Iowa
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 30+ days ago • Promoted
    Remote Side Hustle Developer

    Remote Side Hustle Developer

    Finance Buzz • Newton, Iowa, US
    Remote
    Full-time +1
    This position is for individuals who want to develop a side income stream while still working full time.You will test different small-scale remote opportunities, learn what works, and grow what pro...Show more
    Last updated: 30+ days ago • Promoted
    Travel Nurse - RN - ICU - Intensive Care Unit - $2115 / Week - Hiring Now

    Travel Nurse - RN - ICU - Intensive Care Unit - $2115 / Week - Hiring Now

    KPG Healthcare Nursing • Newton, IA, US
    Permanent +1
    KPG Healthcare Nursing is seeking an experienced Intensive Care Unit Registered Nurse for an exciting Travel Nursing job in Newton, IA. Shift : Inquire Start Date : ASAP Duration : 13 weeks Pay : $2115 ...Show more
    Last updated: 30+ days ago • Promoted
    Sales Consultant- Commercial (Central & Eastern Iowa)

    Sales Consultant- Commercial (Central & Eastern Iowa)

    Coreslab Structures Omaha Inc • Marshalltown, IA, US
    Full-time
    CORESLAB STRUCTURES (OMAHA), INC.Des Moines area, but not required).GENERAL STATEMENT OF DUTIES : Under general supervision,. Promotes Coreslab and the precast industry, sells our products, systems a...Show more
    Last updated: 30+ days ago • Promoted
    Travel Nurse RN - ICU - Intensive Care Unit

    Travel Nurse RN - ICU - Intensive Care Unit

    MSSI • Newton, IA, US
    Full-time
    MSSI is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Newton, Iowa.Job Description & Requirements. Pay package is based on 12 hour shifts and 36 hours per week ...Show more
    Last updated: 30+ days ago • Promoted