Required :
- 8 plus years QA Experience
- Leadership experience (Leading Meetings, Attend Project Meetings, Track Prod Defects and Reviewing testing documents)
- Strong communications skills
- Strong Organizational skills
- Good SQL / Oracle skills
- Good Troubleshooting skills
- Basic Unix experience
- Manual Testing
- Preferred :
- Progress Language
- Quality Center / ALM
- SharePoint
- Smartsheet for Project Tracking
PRIMARY PURPOSE :
To design, develop, maintain, test and debug tests for software and applications; to determine the compatibility and impact of new programs on existing system tests and test plans; to develop expertise in and assume responsibility for one or more specific system functions; to formulate / define system scope and objectives; to devise or modify tests to verify implementation of complex problems; to assume responsibility for project completion; and to provide guidance and training to Quality Assurance Analyst I colleagues.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES :
Becomes familiar with all aspects of the application including reports, parameters, claims management, intake services, carrier / client interfaces and vendor / business partner interfaces.Assumes responsibility and develops expertise for a all areas of current Temp Housing claim systems, financial systems and client / customer portalsDefines and establishes quality assurance procedures, standards, metrics reporting and auditing.Analyzes user needs as required; leads in the design of tests to verify that end user needs have been met.Develops and maintains software test scripts and test plans to verify systems meet the specifications outlines in data processing requests.Assists with deployments of code base from QA / Test to production.Tests and verifies software; assists in testing projects for members of the programming staff.Prepares documentation for assigned projects and follows software release procedures.Assists in the professional growth of Quality Assurance Analyst I colleagues.Evaluates and implements pre-established standards and guidelines as they pertain to design and development of tests and test plans.Maintains up-to-date knowledge of current quality assurance tools and other technology advances.Delivers and maintains the highest quality of customer services to our clients.ADDITIONAL FUNCTIONS AND RESPONSIBILITIES :
Performs other duties as assigned.Supports the organization's quality program(s).Travels as required.SKILLS & KNOWLEDGE :
Knowledge of client / server applications and claims management systemsExcellent project management skillsHigh level of self-motivationExcellent oral and written communication, including presentation skillsPC literate, including Microsoft Office productsLeadership skillsAnalytical and interpretive skillsStrong organizational skillsExcellent interpersonal skillsAbility to work independentlyAbility to work in a team environmentAbility to meet or exceed Performance CompetenciesEDUCATION & LICENSING :
Bachelor's degree from an accredited college or university required. Information Systems or Computer Science major preferred.
EXPERIENCE :
Eight (8) years of information technology / computer science experience or equivalent combination of education and experience required, including four (4) years of testing / quality assurance experience with two (2) years specialized experience with emphasis on interpreting user requirements, and development of business application tests required. Insurance industry experience preferred.
WORK ENVIRONMENT :
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical : Computer keyboarding, travel as required
Auditory / Visual : Hearing, vision and talking