Outbound Call Center Sales Representative

Job details As an Outbound Call Center Sales Representative, you will be responsible for making outbound calls with a focus on sales, overcoming objections, and delivering exceptional customer service.

Your primary goal will be to engage customers, address their inquiries, and convert leads into sales opportunities. This role requires a proactive approach to upselling products and services while maintaining a positive and enthusiastic demeanor. ...

Responsibilities :

Outbound Calls : Manage a high volume of outbound calls in a professional and courteous manner. Address customer inquiries, resolve concerns, and guide them through the sales process.

Overcoming Objections : Identify and understand customer concerns or objections regarding products or services. Utilize persuasive techniques and product knowledge to effectively address objections and encourage sales.

Sales and Upselling : Proactively promote and upsell additional products or services to existing and potential customers.

Recognize opportunities to maximize sales revenue while meeting customer needs.

Customer Relationship Management : Build rapport with customers, establish trust, and maintain strong relationships by delivering exceptional service.

Ensure customer satisfaction throughout the sales process.

Product Knowledge : Stay informed about company products, services, pricing, and promotions. Continuously update knowledge to effectively communicate features and benefits to customers.

Documentation and Reporting : Accurately document customer interactions, sales transactions, and maintain records using CRM systems.

Provide regular reports on sales metrics and performance.

Working hours : 6 : 00 AM - 7 : 00 PM (Various Shifts Available)

Skills : Bilingual a plus!

Bilingual a plus!

Education : High School

High School

Experience : 1-4 years

1-4 years

Qualifications :

Experience in outbound sales or customer service is advantageous.

Strong communication skills with the ability to articulate product features, benefits, and pricing clearly.

Resilience to handle objections and rejections professionally and positively.

Positive attitude, outgoing personality, and a proactive approach to sales.

Ability to work in a fast-paced environment and adapt to changing priorities.

Proficiency in using CRM software and other relevant computer applications.

Apply today at Show lessShow more As an Outbound Call Center Sales Representative, you will be responsible for making outbound calls with a focus on sales, overcoming objections, and delivering exceptional customer service.

Your primary goal will be to engage customers, address their inquiries, and convert leads into sales opportunities. This role requires a proactive approach to upselling products and services while maintaining a positive and enthusiastic demeanor.

Responsibilities :

Outbound Calls : Manage a high volume of outbound calls in a professional and courteous manner. Address customer inquiries, resolve concerns, and guide them through the sales process.

Overcoming Objections : Identify and understand customer concerns or objections regarding products or services. Utilize persuasive techniques and product knowledge to effectively address objections and encourage sales.

Sales and Upselling : Proactively promote and upsell additional products or services to existing and potential customers.

Recognize opportunities to maximize sales revenue while meeting customer needs. ... Customer Relationship Management : Build rapport with customers, establish trust, and maintain strong relationships by delivering exceptional service.

Ensure customer satisfaction throughout the sales process.

Product Knowledge : Stay informed about company products, services, pricing, and promotions. Continuously update knowledge to effectively communicate features and benefits to customers.

Documentation and Reporting : Accurately document customer interactions, sales transactions, and maintain records using CRM systems.

Provide regular reports on sales metrics and performance.

Working hours : 6 : 00 AM - 7 : 00 PM (Various Shifts Available)

Skills : Bilingual a plus!

Bilingual a plus!

Education : High School

High School

Experience : 1-4 years

1-4 years

Qualifications :

Experience in outbound sales or customer service is advantageous.

Strong communication skills with the ability to articulate product features, benefits, and pricing clearly.

Resilience to handle objections and rejections professionally and positively.

Positive attitude, outgoing personality, and a proactive approach to sales.

Ability to work in a fast-paced environment and adapt to changing priorities.

Proficiency in using CRM software and other relevant computer applications.

Apply today at Show lessShow more

key responsibilities

Outbound Calls : Manage a high volume of outbound calls in a professional and courteous manner. Address customer inquiries, resolve concerns, and guide them through the sales : Identify and understand customer concerns or objections regarding products or services.

Utilize persuasive techniques and product knowledge to effectively address objections and encourage : Proactively promote and upsell additional products or services to existing and potential customers.

Recognize opportunities to maximize sales revenue while meeting customer : Build rapport with customers, establish trust, and maintain strong relationships by delivering exceptional service.

Ensure customer satisfaction throughout the sales : Stay informed about company products, services, pricing, and promotions.

Continuously update knowledge to effectively communicate features and benefits to : Accurately document customer interactions, sales transactions, and maintain records using CRM systems.

Provide regular reports on sales metrics and performance.

experience

1-4 years

skills

Bilingual a plus!

qualifications

Experience in outbound sales or customer service is , benefits, and pricing , outgoing personality, and a proactive approach to

education

High School