Talent.com
Senior Relationship Manager

Senior Relationship Manager

Family Office ExchangeChicago, IL, US
15 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Family Office Exchange (“FOX”) is the industry-leading membership organization servicing multi-generational families, family office executives, and trusted advisors.    Position Summary :

  • The Senior Relationship Manager is responsible for building, strengthening, and maintaining relationships with assigned family office and / or advisor members, providing customized, high-quality member service, and ensuring successful achievement of annual revenue and renewal rate targets.
  • Responsible for deepening member relationships and obtaining referrals and may be asked to moderate breakout and focus groups at various FOX events.  In this hybrid role, this opportunity is conveniently located downtown Chicago at 100 S.
  • Wacker.

Duties and Responsibilities :

  • Responsible for ensuring member utilization of various FOX programs and opportunities and the overall membership experience.
  • Serves as a Relationship Manager (“RM”) for members, leads new member’s orientation, tailors' recommendations of benefits and services to meet specific member needs, monitors and ensures service utilization and engagement, and develops strategies to ensure the highest quality service in member interactions including benchmarking and forum participation.
  • Provides insight and guidance to members to effectively address and resolve member concerns and challenges.
  • Develops and retains memberships through targeted communication of the benefits of membership and promotion of FOX services designed to address member needs.
  • Ensures comprehensive capture of member needs, information, and knowledge in CRM.
  • Works to ensure that the right resources are being provided in line with member needs.
  • Collaborates with internal teams (Marketing & Strategy, Councils, Sales, Events, etc.) to identify speakers, promote events and encourage attendance, maximize renewal, and upgrade opportunities, share member feedback, and contribute to development of agendas, events, and content for website and collateral materials.
  • Identifies consulting opportunities while assisting members with problems and finding solutions.
  • Forwards the opportunity to the appropriate consulting team member.
  • Attends, hosts, and / or presents at events to promote FOX and member benefits and to host or moderate peer group dialogue and focus groups.
  • Participates in the sales process as a subject matter expert as needed.
  • Develops and maintains an effective COI community.
  • Performs other duties and responsibilities as may be assigned.
  • Ideal Professional Experience :

  • Bachelor’s degree required, emphasis in finance, business, or related field preferred.  An advanced degree and / or certification (MBA, JD, CFA and / or CPA) is a plus.
  • Minimum of 5 years providing direct client service to ultra-high net worth clients in a single-family office.  Experience in wealth management, tax, legal or professional services firm is a plus.    Professional Attributes and Skills :

  • Strong client / customer service and program delivery orientation.
  • Must be proactive, able to take initiative and move issues or projects to closure without supervision.
  • Strategic thinker, future oriented.
  • Able to deal with unexpected issues in a professional manner and get results.
  • Detail oriented with exceptional follow through and organizational skills.
  • Excellent interpersonal and communication skills.
  • Strong relationship and team building skills.
  • Ability to use technology to minimize manual processes including technical skills with Office365 suite (Word, Excel, PowerPoint, Outlook, and Dynamics).
  • Working at Family Office Exchange (FOX) provides opportunities to interact with enterprise families, family office executives, and their trusted advisors.
  • We are committed to providing our members with networking, continuous learning, and objective guidance.
  • The team at FOX is dedicated to three key pillars for success :

  • collaboration, innovation, and excellence.
  • FOX offers a robust employee benefits plan, including :

  • major medical, dental and vision care plans; basic and supplemental life insurance for employee and dependents; short and long-term disability options; 401(k) plan; Health Reimbursement Account; transportation and parking deduction option; generous vacation and holiday plan; and an on-site health club at Chicago headquarters.
  • Family Office Exchange is an Equal Opportunity Employer.
  • For more information, please click the following links :

  • English | Español Powered by JazzHR
  • Create a job alert for this search

    Relationship Manager • Chicago, IL, US

    Related jobs
    • Promoted
    Dealer Relationship Manager

    Dealer Relationship Manager

    VirtualVocationsChicago, Illinois, United States
    Full-time
    A company is looking for a Dealer Relationship Manager - IL / IN.Key Responsibilities Develop, manage, and maintain relationships with new car franchisees and independent automobile dealerships to ...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Account Manager

    Senior Account Manager

    VirtualVocationsNaperville, Illinois, United States
    Full-time
    A company is looking for a Senior Account & Relationship Manager.Key Responsibilities Prospect, qualify, and close new accounts while upselling within existing relationships Develop and execute ...Show moreLast updated: 30+ days ago
    • Promoted
    Preferred Relationship Manager

    Preferred Relationship Manager

    Fifth Third BankChicago, IL, United States
    Full-time
    Make banking a Fifth Third better.We connect great people to great opportunities.Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. A sales position responsible f...Show moreLast updated: 30+ days ago
    • Promoted
    Portfolio Relationship Manager - Data Centers

    Portfolio Relationship Manager - Data Centers

    Associated Bank - CorpChicago, IL, United States
    Full-time
    At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your gr...Show moreLast updated: 30+ days ago
    • Promoted
    Commercial Relationship Manager II

    Commercial Relationship Manager II

    Busey BankSchaumburg, IL, United States
    Full-time
    The Relationship Manager is responsible for managing and maintaining borrowing relationships.This position is responsible for the development of new and existing business through calling programs a...Show moreLast updated: 30+ days ago
    • Promoted
    Relationship Manager

    Relationship Manager

    Lincoln FinancialChicago, IL, US
    Full-time
    Lincoln has an opening for a Relationship Manager who is passionate about helping plan sponsors and financial professionals deliver the best retirement plan experience possible.As a Relationship Ma...Show moreLast updated: 15 days ago
    • Promoted
    SMB Relationship Manager

    SMB Relationship Manager

    FrontChicago, IL, US
    Full-time
    Front is the leading AI-powered customer service platform built for collaboration.Front brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, auto...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Senior Manager, Business Relationships

    Senior Manager, Business Relationships

    VirtualVocationsLincolnwood, Illinois, United States
    Full-time
    A company is looking for a Senior Manager, Technology Business Relationship Management.Key Responsibilities Collaborates with business stakeholders to leverage technology for business transformat...Show moreLast updated: 11 hours ago
    • Promoted
    Relationship Manager I - C&IB

    Relationship Manager I - C&IB

    PNCDowners Grove, IL, US
    Full-time +1
    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...Show moreLast updated: 30+ days ago
    • Promoted
    Relationship Manager

    Relationship Manager

    VirtualVocationsGary, Indiana, United States
    Full-time
    A company is looking for a Relationship Manager who will cultivate strong client relationships and drive revenue growth.Key Responsibilities Establish and maintain strong relationships with exist...Show moreLast updated: 30+ days ago
    • Promoted
    Sr. Commercial Relationship Manager

    Sr. Commercial Relationship Manager

    Midland States BankJoliet, Illinois, US
    Full-time
    Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.Commercial Relationship Manager. At Midland, we’re proud to be a little different....Show moreLast updated: 30+ days ago
    • Promoted
    Relationship Manager / Senior Relationship Manager

    Relationship Manager / Senior Relationship Manager

    CibcChicago, IL, US
    Full-time
    Relationship Manager / Senior Relationship Manager.We're building a relationship-oriented bank for the modern world.We need talented, passionate professionals who are dedicated to doing what's righ...Show moreLast updated: 30+ days ago
    • Promoted
    Client Relationship Manager

    Client Relationship Manager

    VirtualVocationsChicago, Illinois, United States
    Full-time
    A company is looking for a Client Relationship Manager to manage and enhance client relationships while ensuring customer satisfaction and loyalty. Key Responsibilities Support accounts in collabo...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Analyst Relations Manager

    Senior Analyst Relations Manager

    VirtualVocationsGary, Indiana, United States
    Full-time
    A company is looking for a Senior Analyst Relations Manager, Strategy Portfolio.Key Responsibilities Create and manage relationships with industry analysts as a centralized contact point Execute...Show moreLast updated: 3 days ago
    • Promoted
    Senior Sales Relationship Manager

    Senior Sales Relationship Manager

    MarketAxessChicago, IL, US
    Full-time
    Senior Sales Relationship Manager.MarketAxess is on a journey to digitally transform one of the world's largest financial markets, enabling the shift from analog, phone-based trading to a fully ele...Show moreLast updated: 6 days ago
    • Promoted
    Senior Commercial Relationship Manager

    Senior Commercial Relationship Manager

    First American BankElk Grove Village, IL, US
    Full-time
    Senior Commercial Relationship Manager.First American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Florida. As the largest privately held bank in Illinois, w...Show moreLast updated: 30+ days ago
    • Promoted
    Preferred Relationship Manager

    Preferred Relationship Manager

    Fifth Third BancorpChicago, IL, US
    Full-time
    Make Banking A Fifth Third Better.We connect great people to great opportunities.Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. A sales position responsible f...Show moreLast updated: 30+ days ago
    • Promoted
    Business Banking Relationship Manager VP

    Business Banking Relationship Manager VP

    Associated Bank - CorpChicago, IL, United States
    Full-time
    At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your gr...Show moreLast updated: 30+ days ago