Site Manager

Job Description

Job Description

WHO ARE WE : BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.

We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.

SUMMARY : Site Manager (SM) leads a team of onsite support personnel located at a customer location. SM is independently responsible for executing overall customer program deliverables.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Personally exhibits, recruits and coaches associates consistent with Core Behaviors
• Responsible for promoting a culture of safety
• Reviews, understands and executes KPI’s; analyzes root cause, maps out and implements customer-specific improvement plans
• Represents BlackHawk, acting as a liaison with suppliers and customers and acts as the key contact.
• Assists in identifying and implementing cost reduction projects.
• Analyze use and transaction data defining application needs.
• Leads the effort to implement price increases with customer.
• Responds and resolves everyday customer requests and recommends action plans to mitigate issues as they arise.
• Attends Rolling Action Item List (RAIL) meetings representing BlackHawk.
• Maintains Tool Crib, enter customer orders and quotes, maintains shipping and receiving, performs cycle count and inventory review, and performs vending, stocking, and maintenance, when applicable
• Responsible for interviewing, hiring, training, and developing team members
• Manages workflow and gives direction and support to direct reports.
• Manages scheduling, time card approvals, initiating overtime as needed, and PTO requests to ensure that the customer has adequate onsite support while protecting the financial resources of BHID.
• To efficiently perform all customer tasks in ERP system, crib, and if required, a customer ERP system to efficiently handle all requirements of order management.
• Perform all work in accordance with contractual requirements
• Performs other duties as assigned

QUALIFICATIONS :

SUPERVISORY RESPONSIBILITIES :

EDUCATION and / or EXPERIENCE :

WORK ENVIRONMENT :

PPE REQUIRED :

BENEFITS :