Member Transaction Desk Specialist

Member Transaction Desk Specialist

At the Federal Home Loan Bank of Chicago, employees come first - that's why we offer a highly competitive compensation and bonus package, and access to a comprehensive benefits program designed to meet the needs of our employees.

Our mission at FHLBank Chicago : To partner with our members in Illinois and Wisconsin to provide them competitively priced funding, a reasonable return on their investment, and support for their community investment activities.

Simply said, we're a bank for banks and other financial institutions, focused on being a strategic partner for our members and working together to reinvest in our communities, from urban centers to rural areas. Created by Congress in 1932, FHLBank Chicago is one of 11 Federal Home Loan Banks, government sponsored in support of mortgage lending and community investment.

At FHLBank Chicago, we bring people together. We are committed to a high performing, engaged workforce, and to supporting the communities we serve across Illinois and Wisconsin. Our Buddy Program pairs new hires with tenured employees to guide their onboarding. Our professional development and training opportunities through upskilling, mentorship programs, and tuition reimbursement allow employees to grow their career with us. Our collaborative, in-office operating model brings teams together to foster innovation, connection, and shared success. To support balance and flexibility, employees are provided an allocation of remote days to use as needed throughout the year.

The Member Transaction Desk Specialist supports our members and facilitates the execution of key credit products of the Bank, including advances, letters of credit, capital stock, and term deposits. Additionally, the specialist works with counterparties, business partners, Participating Financial Institutions (PFIs), and internal constituents on transaction validation and reporting.

How you will make an impact :

Collaborate with a high-performing team that is at the forefront of an evolving technological landscape in the banking industry

Facilitate execution of advances, including fixed rate, floating rate, and those with embedded options, ranging from $10,000 to multi-billion-dollar transactions, in order to provide liquidity to our members and their local communities

Manage the accurate and timely resolution of internal and external questions via Salesforce regarding Bank products, accounts, reports, and reconciliations with a high level of service

What you can expect :

Assist members with the execution of advances, including fixed rate, floating rate, and those with embedded options, ranging from $10,000 to multi-billion dollar transactions.

Help facilitate the operational processing of a new advance program, as well as aid in the implementation of a newly designed Community Advance process and procedure

Review, draft, and issue a wide array of letter of credit products on behalf of member instructions and their customers

Manage the accurate and timely resolution of internal and external questions on Bank products, ranging from basic to complex, with a high level of service

Partner with other departments to provide solutions to questions or issues that are in compliance with Bank policies and business practices

Gather, synthesize, and analyze data using Microsoft Access / SQL and Tableau to identify trends and assess key performance indicators for use in metrics and presentations to senior management

Perform daily reconciliations to ensure data integrity of core business functions, while continually evaluating ways to improve and simplify existing processes

Assist in departmental cross-training to enhance staff skill building in other areas of the group

What you'll bring :

Bachelor's degree, preferably in Accounting, Finance, or Information Systems, or 1-3 years of equivalent experience

Exceptional attention to detail with the ability to multitask, independently prioritize, manage competing priorities, identify and resolve issues with limited supervision

Strong communication skills and comfortable cultivating relationships with peers and all levels of management

Experience with Summit, Tableau or SQL a plus

Adaptability to learn new tasks & demonstrate willingness to understand the details of a process

Intermediate Microsoft Office skills, including Outlook, Excel, Word, and Access

A trusted, reliable and creative team member

The Perks

At FHLBank Chicago, we believe in rewarding our high performing workforce. We offer a highly competitive compensation and bonus package, and access to a comprehensive benefits program designed to meet the needs of our employees. Our retirement program includes a 401(k) and pension plan. Our wellbeing program supports employees at work and in their personal lives : Our PTO plan provides five weeks of vacation for new employees and 11 paid holidays per year; our Lifestyle Spending Account provides an annual stipend for employees to support wellbeing activities; and our central downtown location at the Old Post Office provides easy access to public transportation and breathtaking views from our award-winning rooftop. Visit FHLBCbenefits.com for additional details about our benefits.

Salary Range : $55,825.00 - $83,725.00