Vice President (VP), Medical Services

Vice President (VP), Medical Services

Synchrony Group is an independently owned network of companies, headquartered in West Chester, PA. At Synchrony, we are dedicated to providing the highest quality products and services in the medical communications industry. Our vision is to create the highest value for our clients and the most opportunity for our team members, while working together to improve the lives of patients. Collectively, we are leaders in strategic planning, development, and execution of best-in-class programs that address medical needs, maximize strategic objectives, and make significant scientific and clinical contributions. Our passion and commitment to improving outcomes for our clients, healthcare professionals, and patients drives us to exceed expectations in everything we do.

Synchrony consists of integrated groups of medical-scientific, clinical, creative, commercial, and industry experts. Synchrony Healthcare Communications specializes in branded and disease state marketing / promotional campaigns and initiatives. Our teams reflect our commitment to excellencewe're smart, enthusiastic, and driven. We align the skills, experiences, and perspectives of diverse individuals to achieve unparalleled results in an environment of respect and mutual support. Above all, we are passionate about changing the world and improving the lives of patients.

Our success is built on the foundation of our team, and we're always striving to strengthen our foundation. More than just seeking out the best and brightest to join us, we also create a work environment in which employees are respected and encouraged to grow. Are you looking to be part of something great? We'd like to meet you!

The Vice President (VP), Medical Services, provides scientific and strategic leadership and support for the Medical Services department and directly leads medical strategy for all marketing and medical communications activities to create world-class medical and scientific content. The VP, Medical Services also represents the department at all internal functions requiring expert input, represents the company at client meetings at which scientific expertise is needed for the planning or acquisition of future projects, and interacts with clients, faculty, clinical experts, and patients to lead strategic and scientific activities in support of marketing and medical communications initiatives. Through functional leadership, the VP, Medical Services ensures the professional development of Medical Services department personnel, including employee recruitment, mentorship, and retention. The VP, Medical Services also performs all duties and responsibilities of the Medical Director role, as needed (e.g., for assigned accounts).

Leadership

• Continually assess department workflow to efficiently allocate resources and roles and responsibilities, working with other members of management as appropriate
• Assess, improve, and implement processes, procedures, and systems to increase departmental efficiency and effectiveness and optimize quality
• Ensure adherence to all internal processes and procedures with regard to workflow and development of deliverables
• Take a proactive approach to problem-solving to assist in implementation and delivery of tactics according to predetermined timelines and budgets
• Partner with Project Management to anticipate resourcing needs and establish a plan to ensure all upcoming work is appropriately resourced.
• Maintain up-to-date knowledge of industry developments as well as medical scientific information across relevant therapeutic areas, products, and competitors through monitoring of relevant literature and news feeds; communicate to the internal client teams and potentially external client teams
• Ensure the professional development and training of Medical Services department personnel, including employee recruitment, mentorship, and retention
• Work with internal team members to ensure they are striving toward meeting company goals and objectives and adhering to corporate values

Medical Services

Internal and External Relationships

Business Development

Key Competencies